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Family Dentistry at SouthWood
- Dentists
- Tallahassee, FL
About this business
Location details
1970 Gainsborough Ln Suite 2, Suite 2, Tallahassee, FL, 32311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Horrible experience I shouldve known that when I got there 2 days ago an older couple was arguing about something that the secretaries messed up and they were so non chalant at the time. the lady name PJ is extremely rude. I am still waiting on my insurance papers to be completed. I'm going to try again today and I will record and report back the findings. #veryupset
Zero stars if I could. Worst receptionists I’ve ever dealt with. Have left multiple “notes” with my dentist to call me back. We’re on day 5 of no call back after being ASSURED they will get back to me by the end of the day. I even labeled the call urgent and they still do not care.
RecommendedThe whole staff was great. I had an emergency and they handled it with passion and patience.
Billing staff is extremely unorganized and I haven’t been able to contact them for weeks now. STAY AWAY from this location. Horrible communication Update: it’s been 4 months and still haven’t had my bill resolved. Unprofessional excuse making staff who doesn’t care about much.
Business response:
Hello, Chad. Unfortunately, online channels are not secure places to discuss protected health information. We would love the opportunity to correct this situation. A team member will be reaching out to you shortly to discuss the details of this review with you. Thank you for sharing this with us.
I had to cancel my December cleaning due to travel. The next available appointment was APRIL!!! I was assured that I would be put on a list and called if there were any cancellations. I was NEVER called even after leaving messages to ensure I was on the waiting list. No patient should have to wait 4 months for an appointment. That's just ridiculous!
Business response:
Barb, thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 850-765-3040. Thank you.
RecommendedLove my new dentist! Awesome experience .
Business response:
Thank you for reviewing us!
RecommendedThe staff is very friendly and efficient. My hygienist, Victoria, makes me feel comfortable and at ease, while being professional and efficient. Everyone works together to ensure that I am well-informed and my needs are met. I am very satisfied having chosen this dentist office.
Business response:
Thank you!
RecommendedThis office is hands down the best! Doctor montalvo and his assistant Barbara was the best. I went in with an broken tooth that needed a root canal was take care of same day. And never once was I in pain during the procedure and minimal after. The staff is Very compassionate and friendly. Everyone I came in contact with could not had been more professional and cheerful 😃
Business response:
Thank you, Kari n Kevin! Your words are so kind.
RecommendedI love everything about this office all the staff are very professional. I love everything about this office and would recommend anyone to visit
Business response:
Thank you for reviewing us!
Frequently asked questions about Family Dentistry at SouthWood
How is Family Dentistry at SouthWood rated?
Family Dentistry at SouthWood has a 4.6 star rating with 1,499 reviews.
When is Family Dentistry at SouthWood open?
Family Dentistry at SouthWood is open now. It will close at 5:00 p.m.
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