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Fairmont Hotels & Resorts

4.6

About this business

Location details

768 5th Ave, Fl 13, New York, NY, 10019, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 11:55 p.m.
Tue12:00 p.m. to 11:55 p.m.
Wed12:00 p.m. to 11:55 p.m.
Thu12:00 p.m. to 11:55 p.m.
Fri12:00 p.m. to 11:55 p.m.
Sat12:00 p.m. to 11:55 p.m.
Sun12:00 p.m. to 11:55 p.m.
4.6731 reviews
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Taynara Gehlen Gallo's profile image
Taynara Gehlen Gallo 
7 years ago

Overpriced! Bad courtesy and nasty. We'll didn't come back to this hotel! All the staff, from desk staff, to room cleaners, to restaurant were unrespectiful. We had a problem at the check-in and the staff don't try to help us. The hotel is old and could use an update in the rooms to reflect a beachside, but are in poor conditions. We stayed for 5 nights and would not stay again. 

Amin Noorani's profile image
Amin Noorani 
7 years ago
Peter Mitchell's profile image
Peter Mitchell 
7 years ago

A must do experience! I enjoyed a nice lunch and a cocktail in the Champagne Bar.... 

Chris Morrow-Frost's profile image
Chris Morrow-Frost 
7 years ago

We always have champagne afternoon tea here when visit New York. This time it lacked a few things. Let’s remember this is $100 plus a head! The head waiter was nice but the rest were lacklustre and I felt like I was in a diner rather than a five star hotel. The plants around us were dusty. Two waiting staff had an argument next to us. Plaza you can do better - we know you can - don’t rest on your laurels!!! 

Melba Sweetman's profile image
Melba Sweetman 
7 years ago

Delicious food court Love the shops. Tea in the lobby is relaxing and great place to meet friends. Then walk over to Central Park and take a Carriage Ride. Get a room overlooking the Park 

Barbara Cianciaruso DeRita's profile image
Barbara Cianciaruso DeRita 
7 years ago

I always wanted to go to a high tea. The Palm Court at the Plaza was the perfect place to experience it. 

Joey Jaw's profile image
Joey Jaw 
7 years ago
Rikard Bear Andersson's profile image
Rikard Bear Andersson 
7 years ago

Great service👍 

Jamie Clark's profile image
Jamie Clark 
7 years ago

My husband surprised me with a quick getaway for a Valentine’s Day gift to The Plaza. Even though we are originally from Pennsylvania, we now reside in Tennessee, but we visit NYC at least twice a year and The Plaza was always just “that hotel” I wanted to stay at. Needless to say, his surprise was PERFECT and I cannot begin to express how kind, helpful and observant the staff is there. From the gentlemen outside to the staff inside, they were top notch! The Spa was wonderful as we enjoyed a couples message and the staff the... read more

Frequently asked questions about Fairmont Hotels & Resorts

How is Fairmont Hotels & Resorts rated?

Fairmont Hotels & Resorts has a 4.6 star rating with 731 reviews. 

When is Fairmont Hotels & Resorts open?

Fairmont Hotels & Resorts is closed now. It will open at 12:00 p.m. 

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