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Factory Chrysler Parts Department

3.9

About this business

Location details

200 Liberty Blvd, Canton, GA, 30114, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9457 reviews
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Scott Bershing's profile image
Scott Bershing 
10 years ago

It took them over a week to process and ship the order, after I had called to verify that the parts were in stock and asking if they could nudge it along as I was in a bit of a hurry. To add insult to injury, they sent it signature required, for $60 in parts, and I live in a rural area and work all day. By the time I actually receive the parts it will have been two weeks since the order. In contrast, I ordered parts yesterday from Rock Auto, got the shipping notification today, and the box will be delivered on Wednesday. Tha... read more

Steve Angell's profile image
Steve Angell 
10 years ago

I ordered a window glass for our Dodge Charger. When it got here, half of it was out of the box, broken. I asked them to send me another one. We got it today and opened the box and it was shattered. They will not answer the telephone when I try to call them with the results. This is a very poor company to do business with! 

Kim Fisher's profile image
Kim Fisher 
10 years ago

I cannot get ahold of anyone on the phone. It just rings. 

Larry Burris's profile image
Larry Burris 
10 years ago

Ordered a bra for my van and it was supposed to be shipped on a Monday to Indiana. Monday and Tuesday came and went with no information on the shipping. Called them and they said that it hadn't been shipped yet. Since I was on vacation near Atlanta, I went to their place of business and picked it up there. They refunded my shipping cost. Sent an email on 4/22 asking about fog lights and have yet to get a response back as of 4/27. You can't leave a message when you call, it all about sending them an email that they won't answ... read more

James Raymond Hiers's profile image
James Raymond Hiers 
10 years ago
Cony Falkenthal-Balke's profile image
Cony Falkenthal-Balke 
10 years ago

Thanks for the quick service... the part came in & we realized we need to order another part...the picture of the part was not very clear & the part we needed , we thought was one whole piece & not 2, but the quickness of the order was great... 

Chris Yang's profile image
Chris Yang 
10 years ago

looks nice 

Pat Haney's profile image
Pat Haney 
10 years ago

Thank You so much for having the part we needed for our 1986 Jeep, we are the one owner of this vehicle, we have had it for 29 years. This was the first time this part had ever been replaced. We were not able to locate it in our town so I got on the Internet trying to find it. We are really satisfied with the product. Thanks Again!! 

Luis Morfin's profile image
Luis Morfin 
10 years ago

The parts on the website are misleading and the customer service is terrible. The wrong part was sent to me and all they could say was tough luck. I've always prefered to order original parts for my Charger and Wrangler from this website, but this last experience left me frustrated and with a useless expensive part. 

Frequently asked questions about Factory Chrysler Parts Department

How is Factory Chrysler Parts Department rated?

Factory Chrysler Parts Department has a 3.9 star rating with 457 reviews. 

When is Factory Chrysler Parts Department open?

Factory Chrysler Parts Department is open now. It will close at 6:00 p.m.  

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