Exeter Finance Corp

Jeffery F 

on BBB

6 years ago

Exeter Finance uses every trick in the book to get as much money out of you as they possibly can. Exeter Finance held onto my Gap cancellation check for a whole month before sending it to me. Then told me is in the contract. 

Mistress Helena 

on BBB

6 years ago

I cannot give a lower review. In short, in my opinion, this company is not reliable and should not be trusted with your money. Refinance as soon as possible or return the vehicle immediately and seek other financing. 

Jeremy S 

on BBB

6 years ago

One word...........BLOODSUCKERS 

Lauren R 

on BBB

6 years ago

If I could give no stars I would... I called today because I'm literally about to go into labor any time now and my husband's hours have been cut at work. Our payments have been made on time and in full however our next payment is in 2 weeks so I called in for an extension due to hardship and explained the current situation so we could get ahead of it and prevent falling behind. I was informed we didn't qualify and would be refused help in this situation... this company and it's agents are a joke... 

melodie j 

on BBB

6 years ago

I made an online payment from 2 different debit cards on May 31 for my May payment but when I made the second transaction with the 2nd card the system threw me out. So I called them to make sure my payment went through and they said everything was fine but another payment was coming up, would I like to get an extension? So I said sure matter of fact am I eligible to two months and she said yes. She said my next payment would be August but when the confirmation letter came in the mail it was for May and June instead of June a... read more

Karla K 

on BBB

6 years ago

Exeter Finance is a joke. I was told my car would be completely be paid off 3.1.19 because I paid all of my late fees and all of my payments that I had pushed to the end of the loan. Once 3.1 came they told me I owed 2000.00 plus dollars and now it's up to $4707.07. How did that happen? Oh yea now they are going to reposses it tomorrow. Really?? They are such liars. Guess it's lawyer time!!!! 

Raymah m 

on BBB

6 years ago

Absolute worst customer service. Complete incompetence throughout entire company. I was promised a title in 10 business days sent to a mailong address as my old address on file is no linger relevant this was pointed out 7 times over a period of a MONTH... the title. Was sent to the DOL without any of the 10 people I spoke to ever mentioning. When it was finally brought to my attention it was sent to the DOL I went to get it only to be told the title is NOT in my name but only exeter was listed as owner. I had noted that it w... read more

Aaron S 

on BBB

6 years ago

Absolutely terrible. I'd put them right below a poorly lit pawn shop. Was in a bind after divorce and they were my only option to get financed for an auto loan. Payments were 481 on a 2018 Nissan Sentra. I did the math, and my interest on that loan came to $10 a day. Car got totaled out, ended up upside down on the loan. Called to see if they would refinance or at least lower the payments and their exact response was "you signed a contract to pay 481, and that's the amount we would need until loan is payed off". Mind blowing... read more

Amy F 

on BBB

6 years ago

I was only ever able to get three billing statements from them the entire time I had the loan and those did not even start until after I had the loan for four months. So trying to discover my payment date took all kinds of digging and, in the end, I was only able to get it from the dealer who stuck me with them in the first place. Although I was initially able to create an online account, it almost never worked and I often had to scramble to get a payment mailed in time. Then, after I paid off the car in April 2015, I was un... read more