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Executive Volkswagen of North Haven
- Car Dealers
- North Haven, CT
About this business
Executive Volkswagen takes pride in our long-standing heritage in the North Haven and New Haven areas. We treat our customers right and make sure that you have everything that you need in your car buying process. Browse through our inventory online, or come to see us in person at Executive Volkswagen of North Haven today for a new, used, or certified pre-owned vehicle today!
Location details
444 State St, North Haven, CT, 06473, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
If I could give this place service and parts department a negative number I would. Skip has been trying to help but every time I call it’s another excuse. Oh! The technician that’s working on your car is sick, someone died, he’s not in blah blah blah. If I could talk about every excuse in the book from the system going down to the technician not being available. It’s ridiculous. My daughter is going back to college and it’s impossible to get her there without a car. Money has been tight for Ubers. $$$ of dollars to go back a... read more
Very disgusting dealership while **** *******. They sold me on my vehicle and not taking responsibility or honoring warranty I had multiple specialist third-party Writing up a report from my attorney You guys are gonna be sued <style> </style>
AFTER GOING TO THIS DEALERSHIP SINCE 2016 I AM FINALLY DONE WITH THEM. MY TRANSMISSION WOULD NOT GO PAST FIRST GEAR, I DROVE THE CARE THERE AND AGREED TO PAY $455.00 FOR THEM TO TELL ME THERE WAS SOMETHING WRONG. NOT TO FIX IT BUT TO TELL ME SOMETHING IS WRONG. THEY SAID MY CAR WAS BANGING WHEN YOU PUT IT IN REVERSE AND THE ENGINE LIGHT WAS ON. THIS IS NOT TRUE, I FINALLY HAD IT TOWED TO A TRANSMISSION PLACE AND AM HAVING THE WORK DONE. TALK ABOUT TAKING ADVANTAGE OF PEOPLE. EVERY TIME I LOOK AT THE WITHDRAW THEY MADE ON MY ... read more
They are very rude people and shady. I have never experienced a car dealership this bad. They don’t care about the customer. They gave me an out the door price and once I went in to the finance manager a couple hundred was added to the price because they “forgot” to add the “registration fee” to the price meanwhile they provided a breakdown for their total out the door price. Finance manager (Chris B******) saw it and didn’t acknowledge the error and just continued explaining the next thing as if we weren’t there. We also as... read more
I am only rating this a one star because they answered the phone when I called to make the appointment and I spoke to the service manager after some miscommunication with the rest of the service areas staff. initially in the beginning of August 2021 I made an appointment for my VW Jetta to be serviced I needed a loaner so I was promised by SKIP the assistant service manager I would have a loaner car ready for me if I made my appointment for October 6th 2021. I made the appointment. the day before I called in to double check ... read more
Very poor customer service. Bought my first bug from them in ‘69 (montesi) next lease Jetta in 96, next buy the Jetta 2000. ..good service. Good cars. . Next 2017 leased Jetta SEL,, changed my mind wanted the suv, nope.. can’t change. Had a Jeep Wrangler to turn in. Nope wouldn’t do it. No worries everyone wanted it anyway and the SEL has been great. . Now..problem with warranty tire.. belt shifted. Presented estimate .. Told I needed to buy two tires $150 each ) which quickly changed to one when ?). I said it was their car,... read more
Business response:
Hi Kristi - I am so sorry that you had such a frustrating experience and I sincerely apologize for the lack of communication on our end. We are grateful to have you as a long time customer so it's very hard to hear that we've lost your business. I can assure you that we will look into this situation to make sure it's properly addressed. Again, I do apologize that we let you down. Tyler Jakubisyn - Service Manager - 203-479-6254
RecommendedI have purchased two Volkswagen vehicles from Executive Volkswagen. First was a Jetta, and now a Passat. I cannot say enough great things about this dealership! I had a pleasant and smooth car buying experience from Chris Bonilla, even though there were a few bumps in the road. Chris is a super knowledge and patient salesman. You will not get pressured into buying a vehicle or one that does not fit your budget or needs. Both Chris and Garrett Fultz, the Business Manager, made this trade-in transaction smooth and painless. Th... read more
This past Saturday, I flew from Florida to North Haven to meet an amazing group of people. Prior to this weekend’s transaction, I was dreading to start the car purchasing process. After a few busy weeks and one large excel spreadsheet later (of all the Florida VW dealers), I reached out to Executive VW who was able to seamlessly meet my request while providing excellent service. I will say at no point did I feel like I was just another “sale” but rather Holly, Erik and Garett made me feel like family. Thank you all for makin... read more
Frequently asked questions about Executive Volkswagen of North Haven
How is Executive Volkswagen of North Haven rated?
Executive Volkswagen of North Haven has a 4.5 star rating with 842 reviews.
When is Executive Volkswagen of North Haven open?
Executive Volkswagen of North Haven is open now. It will close at 6:00 p.m.
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