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Eversafe Security Systems
- Other
- Elmwood Park, NJ
About this business
Location details
475 Market St Ste 3FL, Ste 3FL, Elmwood Park, NJ, 07407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
******* ***** was a fantastic tech. She was very patient and thorough.
They were great to work with. **** who did our installation was professional and informative.
Business response:
We appreciate the feedback and this will be sent to ****'s manager.
Worse company I have ever dealt with. They signed me to a three year agreement on a one year apartment lease, January 2016. The technician (very nice, btw), I guess changed out the EXISTING equipment that was there and put in new. Fine. We were forced to move to WA state where we are renting a house (moved in June 2017). We were told we could not install the service here since we rent. I was also told i was supposed to TAKE the equipment since I OWN it? Regardless, the unit is still in the apratment, I have been paying 45.00... read more
Business response:
We have been in contact with the consumer and provided them with options regarding their account.
I had alarm system installed with the gift card agreement mailed all paperwork in company will not honor their contractual agreement all they continue to do is refuse! giftcard! what a rip off company! unworthy ! I will go to court over this if need be! ******* **** was handling problem but went to sleep instead! several months have passed! do not do buissiness with a rip off like this!......................
Business response:
We have been in contact with the consumer in regarding their gift card and also provided an status update.
The gentleman that showed up at my home was high as a kite. He reeked of marijuana and had the nerve to make a joke about his tardiness. Mr. ******** was the most unprofessional person my husband and I have ever met. This company obviously DOES NOT DRUG TEST employees.
Business response:
We apologize for the experience that you encountered and your concerns have been escalated to management.
Let me say first there is nothing wrong with the alarm system; however I made it clear from the start that I may not have a telephone service at my home the entire time living at my current residence. If an when this occurs the understanding is the alarm monitoring would discontinue at no cost/cancellation fee. Currently I am still paying for an alarm service without having a phone line for it to monitor through. Tried to cancel and workout with customer service they said I would have to pay a hefty early termination fee whi... read more
Business response:
We attempted to reach out to the consumer and left voicemails. We will follow up with consumer and they can follow up with us at XXX-XXX-XXXX.
This company gave me the run around until my 3 day cancelation time period by law was up even though I gave 100% effort to cancel before the three days. Now they are telling me it is too late. Very pour business ethics, This company don't see us as customers they see us as profit puppets.
Business response:
We have been in contact with the consumer and their account has been cancelled.
Hello all, I purchased a security system through Safe Steeets USA when I was living in Durham, NC. A few months after purchasing, I placed my home on the market as I was taking a better job opportunity out of state. I canceled my services the week of closing with an understanding that I would be responsible for the remaining balance and an invoice would be sent to me the following month. Not even two weeks later, I start receiving harassing phone calls from A New Jersey phone number about a past due balance from a very rude ... read more
Business response:
We have reviewed this consumer's concerns and apologize for any negative experience the consumer has had up to this point. From reviewing the consumer's request of the cancellation terms due to recently selling home. We have made sure management is aware of this concern and will be following up with the consumer to further discuss and work out a final resolution.
Both ADT and Safe Streets do not deserve a single star!! Initially called ADT for prices involving new install. ADT Rep gave a cost break down of entire equipment and install including $100.00 rebate which was not disclosed as to will issue the rebate or who will manage the account. After 2 months I called Safe Streets in NC inquiring about my rebate and as expected I was given the run around for 2 hours with no resolution. They would not even transfer my call to a supervisor. A month later I called the same office only to g... read more
Frequently asked questions about Eversafe Security Systems
How is Eversafe Security Systems rated?
Eversafe Security Systems has a 1.3 star rating with 70 reviews.
When is Eversafe Security Systems open?
Eversafe Security Systems is closed now. It will open tomorrow at 9:00 a.m.
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