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Eversafe Security Systems
- Other
- Elmwood Park, NJ
About this business
Location details
475 Market St Ste 3FL, Ste 3FL, Elmwood Park, NJ, 07407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Extremely disappointed and irritated with this company. Have had this for just about 2 months. 1st doorbell installed from the Safe Streets did not work and kept freezing. Called the tech **** and had him out I the Ring doorbell. Still had trouble with it. Made several attempt to contact him and company to get help. Have been waiting a month and was told we have to give 3 service calls to cancel. I told her we have had the tech out that often and now he wont come out and cannot be reached. They refused to cancel our contract... read more
Business response:
Spoke with customer today and explained that we should not have swapped out Skybell for a Ring and should have replaced with another Skybell. Scheduled a technician to service the account and get a new Skybell up and running for 1/29.
Absolutely the worst customer service and company. When I signed with them i didn't realize they weren't ADT, that they were a dealer. I also didn't realize that when you gave an emergency number they would use it for non emergencies. I sold my house and cancelled my service. I was told by adt the buyer had 30 days to decide to take over the contract. When I called SS they wanted me to pay the cancellation charge right then. I said didn't I have 30 days? Yes, but you need to pay now. Makes no sense. So I'm that 30 days I've ... read more
Business response:
Please contact our customer service support team at XXX-XXX-XXXX to assistance further.
They advertise using spam. Legitimate businesses don't use spam. Don't do business with companies that hire spammers.
Bait & Switch! the sales rep over the phone took my credit card info for the initial $100 down, and scheduled an appointment for a month out for the install. I get an email to sign an agreement for the upcoming installation, only to see her name was completely different on the agreement. So I called her and asked why her name was different and she said because "nobody in the office can pronounce her name correctly" yeah... right. So before signing the online agreement, I decided to search online about this SafeStreets compan... read more
Business response:
Please contact Safe Streets Support Department at ************ to verify and review any refund needed on account. Thank you
I hired my ADT system throw this company because they offered a $100 Visa card, I submitted all they requested and waited and waited and never got the Visa card, I called many times and didn't get no were, last call I made they said I had to prove that I mailed my information when the instructions never stated to mail using certified mail or fedex to get a tracking number. They can't prove I didn't mail it and my hours spent trying to get this Visa card had been worth more than the card it self. Once my contact expires they ... read more
Business response:
Please contact our support office at XXX-XXX-XXXX to further assist with the gift card concern. Thank you
If there were an option to give this company a zero That will definitely be my rating, STAY AWAY from them, again STAY AWAY. I had closed in my house and was excited and wanted to provide my family with the the best security system so I decided to go with ADT however not really understanding the whole third party authorized dealers I had a sales agent knock on my door from Safestreet named *****. ( me thinking he is from ADT corporate) I live in ********* so anyone that lives in this area and is looking for a security system... read more
I believe we got taken advantage of by one of your Area Managers ***** ******. We had ****** Security and had close to 2 years left with them. He was a smooth talker and said he was trying to build up his business and said "no problem I will pay it off. He did not put it in writing. I told him that 2 years would be a lot and he just kept pushing this system truly was not giving up. We have called him several times about this money owed to ****** $917.23 and he was either to busy or forgot now he won't even return our phone c... read more
I signed up with Safe Streets after getting a flyer upon moving. The flyer promised your $100 sign up fee back within 30 days. Not only have I still not received that (its been 12 WEEKS) I also had a really hard time getting an outdoor camera that I wanted to purchase. After 3 attempted appointments to get it installed, the tech was always "out" of the camera, or something else came up. The tech finally quit responding to me at all. I was informed he just "quit the company due to drugs" or something. Makes me feel really goo... read more
My Mother is 92 and suffers from dementia and Alzheimers. She signed a two year monitoring contract and did not know what she was signing. I have called three times (August 21, 24, and 30th). I have repeatedly asked to speak to a supervisor. When I am transferred to someone, based on my request, it turns out they are not a supervisor. The supervisor is "not available." Conning my mother into a contract when she has dementia/Alzheimers is elder abuse. I have stepped in to take over my mother's finances and find their customer... read more
Business response:
***** ***** Please contact Safe Streets USA at your earliest convenience at 804*********. We were not able to locate your mother's account with the information provided on this comment. We would like to discuss the account details further with you and or your mother. Thank you
Frequently asked questions about Eversafe Security Systems
How is Eversafe Security Systems rated?
Eversafe Security Systems has a 1.3 star rating with 70 reviews.
When is Eversafe Security Systems open?
Eversafe Security Systems is closed now. It will open tomorrow at 9:00 a.m.
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