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ETR Air Conditioning & Heating

4.9

About this business

Our goal is to keep you cool in the summer and warm in the winter and we employ highly trained and responsive technicians who ensure that your needs are met. 

Location details

4700 Old Troup Hwy, Tyler, TX, 75707, United States

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4.91,684 reviews
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Ray Jacque Simmons's profile image
Ray Jacque Simmons 
recommend  Recommended
4 years ago

Prompt, professional, very interested in the small details involved with the safe operation of our unit. Great job by technician Tyron Hunter. 

Business response:

Thanks for the great review, Ray! We're glad Tyron did a thorough job for you. Please let us know if we can help again in the future! 

Marjorie Orlin's profile image
Marjorie Orlin 
recommend  Recommended
4 years ago

Austin with ETR was prompt, thorough and generally very considerate and helpful. 

Business response:

Thanks for the great review, Marjorie! Austin is a fantastic employee. We're happy to know he was considerate and helpful with assisting you with your A/C and heating needs! 

Billy McGwier's profile image
Billy McGwier 
recommend  Recommended
4 years ago

Did a great job fast and very professional, First Class . 

Paulette Cochran's profile image
Paulette Cochran 
recommend  Recommended
4 years ago

the technician was friendly and very knowledgeable. I was very pleased with their service. 

Business response:

Thank you for the recommendation, Paulette! We're happy to be of service. If you have any heating or cooling needs in the future, give us a call! 

Alan Ward's profile image
Alan Ward 
recommend  Recommended
4 years ago

Had unit serviced for winter use. Technician was very polite and knowledgeable. Quite satisfied with service call. 

Business response:

Thanks for the recommendation, Alan! We're happy to provide you with the help and assistance necessary headed into the colder months. Let us know if there's anything more we can do for you! 

Lisa Martin's profile image
Lisa Martin 
recommend  Recommended
4 years ago

Friendly and Courteous from initial phone contact all the way to the service tech. Service Tech, Tyron, was prompt knowledgeable and was able to get my system back up and running in less than an hour. Would definitely use again in the future. 

Business response:

Thank you for the wonderful recommendation, Lisa! We're so glad that our tech was able to provide you with the product knowledge necessary, and that he could get everything working well in a prompt manner. Let us know if there's anything else we can do for you! 

Oscar Paniagua's profile image
Oscar Paniagua 
5 years ago

I live in Tyler, TX. I got my service done few days ago: I was shocked at how much I was charged. They charged me $50 for each filter (needed 2) while the price for exactly the same filter is $56 for 6 (six of them) on Amazon, $100 for a MFD run capacitor (cost <&25 on Amazon) and $90 for each hour of labor: they worked 2.5 hours inspecting my house system: $225. I canceled my contract and will look for an alternative, more cost effective option. 

Gail McGuire Bennett's profile image
Gail McGuire Bennett 
recommend  Recommended
5 years ago

Our AC was out in this high heat and they were quick to resolve it. A big thanks to technician Austin Duff for his attention to detail and friendly manor. Also the ladies that answer the phone are a great help. We are happy customers! 

Lea Proudfoot Miller's profile image
Lea Proudfoot Miller 
recommend  Recommended
5 years ago

The company representatives are great and quick to service your a/c repair needs. Do not buy the Daikin split units because they need constant expensive repairs to fix coils that corrode way to quickly. They are manufactured with inferior components and there has been atleast one class action lawsuit filed over this defect. In less than 4 years ours has had a leak twice. This last time cost us 1,400.00. Do not waist your money. 

Frequently asked questions about ETR Air Conditioning & Heating

How is ETR Air Conditioning & Heating rated?

ETR Air Conditioning & Heating has a 4.9 star rating with 1,684 reviews. 

When is ETR Air Conditioning & Heating open?

ETR Air Conditioning & Heating is open now. It is open 24/7. 

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