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ETR Air Conditioning & Heating

4.9

About this business

Our goal is to keep you cool in the summer and warm in the winter and we employ highly trained and responsive technicians who ensure that your needs are met. 

Location details

4700 Old Troup Hwy, Tyler, TX, 75707, United States

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4.91,477 reviews
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Becky Omdahl's profile image
Becky Omdahl 
recommend  Recommended
3 years ago

Courteous employees; Justin checked out our air conditioning system very thoroughly and communicated the condition of the equipment. We've been customers for 8 years. 

Business response:

Thank you for being a long-term customer of ours, Becky! We're glad to know you've enjoyed having ETR at your service! 

Robert Deal's profile image
Robert Deal 
recommend  Recommended
3 years ago

Extremely professional , courteous and on time, check out whole ac and made recommendations. Very satisfied with the service 

Business response:

We're glad you felt satisfied with our work, Robert! Thanks for the great review! 

Donna Arnold's profile image
Donna Arnold 
recommend  Recommended
3 years ago

They are always courteous and thorough 

Business response:

That's what we shoot for! Thanks for the kind review, Donna! 

Mike Avery's profile image
Mike Avery 
recommend  Recommended
3 years ago

Job completed for estimated cost in a timely manner.. Repairs fixed problems 

Business response:

We do our best to provide our customers with accurate estimates so they never end up surprised. Thanks for the great review, Mike! 

Doreen Sweeney's profile image
Doreen Sweeney 
recommend  Recommended
3 years ago

Very prompt, knowledgeable and easy to deal with. 

Business response:

That's our goal! Thanks for the recommendation, Doreen! 

Judy Lowe Asaff's profile image
Judy Lowe Asaff 
recommend  Recommended
3 years ago

The gentleman was very professional and knowledgeable about the install. He also took the time to make sure I understood the thermostat. Thanks T J and ETR for making it a very smooth visit!!!!! 

Business response:

Thanks for choosing ETR, Judy! We're happy to be of service! 

Linda Merrill's profile image
Linda Merrill 
recommend  Recommended
4 years ago

I like their service and the fact that they send a text with picture and name of service technician, and the technician calls to give you an ETA. Tyron Hunter was ETR Technician that came today. He was very professional and courteous. He was efficient and thorough checking the heat & air system. The ENERGY SAVINGS AGREEMENT for maintenance is worth the peace of mind knowing that they check the unit every six months. Thank you ETR. 

Business response:

Thank you for choosing ETR, Linda! We're glad to know that you feel secure trusting us with your HVAC system! 

Bill Weatherford's profile image
Bill Weatherford 
recommend  Recommended
4 years ago

Cory Knapp came out today to troubleshoot my air unit he did an excellent job an got me going . He was very knowledgeable an courteous to my wife an I , thank you very much , ETR responded same day service in mount pleasant Tx Would highly recommend Cory an ETR 

Business response:

Thank you for the great review, Bill! We're glad to hear that Cory was able to get your unit up and running! 

Elly Sorrentino's profile image
Elly Sorrentino 
recommend  Recommended
4 years ago

Let customers know when parts Will be delivered or just some status So customers don’t feel forgotten. 

Business response:

We're very sorry to hear that you felt forgotten, Elly! We will definitely strive to do better next time around. 

Frequently asked questions about ETR Air Conditioning & Heating

How is ETR Air Conditioning & Heating rated?

ETR Air Conditioning & Heating has a 4.9 star rating with 1,477 reviews. 

When is ETR Air Conditioning & Heating open?

ETR Air Conditioning & Heating is open now. It is open 24/7. 

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