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Our goal is to keep you cool in the summer and warm in the winter and we employ highly trained and responsive technicians who ensure that your needs are met.
4700 Old Troup Hwy, Tyler, TX, 75707, United States
Get directionsCourteous employees; Justin checked out our air conditioning system very thoroughly and communicated the condition of the equipment. We've been customers for 8 years.
Business response:
Thank you for being a long-term customer of ours, Becky! We're glad to know you've enjoyed having ETR at your service!
Extremely professional , courteous and on time, check out whole ac and made recommendations. Very satisfied with the service
Business response:
We're glad you felt satisfied with our work, Robert! Thanks for the great review!
They are always courteous and thorough
Business response:
That's what we shoot for! Thanks for the kind review, Donna!
Job completed for estimated cost in a timely manner.. Repairs fixed problems
Business response:
We do our best to provide our customers with accurate estimates so they never end up surprised. Thanks for the great review, Mike!
Very prompt, knowledgeable and easy to deal with.
Business response:
That's our goal! Thanks for the recommendation, Doreen!
The gentleman was very professional and knowledgeable about the install. He also took the time to make sure I understood the thermostat. Thanks T J and ETR for making it a very smooth visit!!!!!
Business response:
Thanks for choosing ETR, Judy! We're happy to be of service!
I like their service and the fact that they send a text with picture and name of service technician, and the technician calls to give you an ETA. Tyron Hunter was ETR Technician that came today. He was very professional and courteous. He was efficient and thorough checking the heat & air system. The ENERGY SAVINGS AGREEMENT for maintenance is worth the peace of mind knowing that they check the unit every six months. Thank you ETR.
Business response:
Thank you for choosing ETR, Linda! We're glad to know that you feel secure trusting us with your HVAC system!
Cory Knapp came out today to troubleshoot my air unit he did an excellent job an got me going . He was very knowledgeable an courteous to my wife an I , thank you very much , ETR responded same day service in mount pleasant Tx Would highly recommend Cory an ETR
Business response:
Thank you for the great review, Bill! We're glad to hear that Cory was able to get your unit up and running!
Let customers know when parts Will be delivered or just some status So customers don’t feel forgotten.
Business response:
We're very sorry to hear that you felt forgotten, Elly! We will definitely strive to do better next time around.
ETR Air Conditioning & Heating has a 4.9 star rating with 1,477 reviews.
ETR Air Conditioning & Heating is open now. It is open 24/7.
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