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Eric Brumback - State Farm Insurance Agent

1.3

About this business

Our mission is to help our customers recover from the unexpected and to realize their dreams. 

Location details

2307 N Belt Hwy, Saint Joseph, MO, 64506, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.3663 reviews
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Betsy P.'s profile image
Betsy P. 
7 years ago

The worst experience ever !!!!! I have been involved in ATTEMPTING to file a multiple home robbery claim with State Farm, that took place in Albuquerque at my brothers home. As an antique dealer for almost 50 years, his valued collect of art was stolen, not once, but twice, leaving him completely wiped out. We have clear evidence including still and video filming by neighbors who watched. After working tirelessly for over 4 months, I have gotten nowhere. Files, photos and receipts have all been emailed and faxed to State Far... read more

k. r.'s profile image
k. r. 
7 years ago

I was rear-ended by a driver who has State Farm. When I spoke with the State Farm agent, he said he would make arrangements for a rental car that was comparable to my SUV. When the collision center was finally able to finally get my car in for repairs (a month and a half later) H**** (the only rental agency SF uses) informed me that no agent had ever called on my behalf so there were no cars available. I was finally given a Nissan Versa (NOT comparable and not useable for my family of 5). In addition, the collision center ca... read more

Darlene's profile image
Darlene 
7 years ago

I was insured by State Farm ( The Good Hands People) for almost 30 years. In March, 2017,my 19 year old son was in an accident. The accident was not a large payout, under 5000. They doubled my insurance for 6 months. This repaid the entire amount of the accident cost. That was bad enough, considering, I had given them THOUSANDS OF DOLLARS over the last 30 years; however, they then decided to cancel him. Granted they wanted to keep my business, they just didn't want him. Since he is a college student, still living at home, it... read more

marianne t.'s profile image
marianne t. 
7 years ago

poor customer service. a month ago received notice in mail, that my road side service. Would be discontinued. Because, I used the service too much (about three times per year). I called and asked, "what is too much". did not receive a clear answer. Just told I used "tow" too much. My insurance rate would not being gong down to reflect discontinued RSS. My car insurance goes up every 6 months. I am told it is to cover non-insured. I feel I am just a number to them. I have had no accidents. any time I call agency for assistant... read more

Jonathan D.'s profile image
Jonathan D. 
7 years ago

I have made over $40,000 in homeowners premiums over the last 258 payments. I had a pipe burst in my attic which caused water damage on the first and second floor, and now they are saying they won't pay for the plumbing repair. Seriously???? I have had virtually no claims during this period. Can anyone say "Hello N*********:? 

Sharhonda L's profile image
Sharhonda L 
7 years ago

This insurance hiked over 100$ in a year when I have no accidents or moving violations I'm being penalized for the rest of the states terrible driving..... Shame on you state farm! 

John H.'s profile image
John H. 
7 years ago

The local agency was great, State Farm National worked well with me on two accidents that I was hit from behind, so you say what is my complaint? I went to another top insurance co got a quote for the exact coverage on two vehicles and increased my homeowners ins for $860.00 less, a 30 percent savings. 

Eric M.'s profile image
Eric M. 
7 years ago

Skip the higher prices and go with cheaper insurance company. Paying a high rate does not mean you will be treated any better! You are a payment and number. Nothing more. 20+ years with State Farm, and they are disputing 1.5% ($79.19) for a total loss my van, and this based off their arbitrary 75% cutoff for vehicle repairs! Refused to even discuss letting me use a local body shop with much cheaper rates! Plus they are counting my deductible in the total cost of the repair! Total repair minus my deductible is under the rando... read more

Business response:

March 1, 2018 Better Business Bureau 8100 N University Peoria, IL 61615 RE: Case Number: Eric M******BBB Claim Number: *********** Insured: Eric ******* Date of Loss: June 12, 2017 Dear BBB: Thank you for your correspondence dated February 22, 2018 regarding the concerns of Eric M******. We appreciate the opportunity to review this matter and respond. We will research, review, and respond directly to Mr. M******. Thank you again for this opportunity. Sincerely, Jaclyn B**** Jaclyn B**** Claim Section Manager State Farm Mutua... read more

Marshall B's profile image
Marshall B 
7 years ago

THEY ARE TERRIBLE. I Just switched from P**********. I have never been in an accident and my car skid on the road in a snowstorm, and needed repairs. They told me they couldn't calculate how much my premium would go up. They also said it would take 3-5 business days to get someone to inspect the car. THIS INSURANCE IS ABSOLUTELY WORTHLESS. Terrible company, terrible support, waste of money. 

Frequently asked questions about Eric Brumback - State Farm Insurance Agent

How is Eric Brumback - State Farm Insurance Agent rated?

Eric Brumback - State Farm Insurance Agent has a 1.3 star rating with 663 reviews. 

When is Eric Brumback - State Farm Insurance Agent open?

Eric Brumback - State Farm Insurance Agent is closed now. It will open at 9:00 a.m. 

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