Eric Brumback - State Farm Insurance Agent

Chaunice H. 

on BBB

7 years ago

I had a very disappointing experience with the State Farm company and brand. Our vehicle was stolen and my agents were no where to be found. We were given the run around and were pacified to keep us at bay. I called/call frequently and would receive no answer. I am still waiting for answers going on close to one year past this accident. I am disappointed in the fact that throughout this entire ordeal I have yet to speak to my agents and that we are still pending services. 

Alan H. 

on BBB

7 years ago

I've had State Farm for about 13 years and they've been one problem after another unfortunately. 1. Kept my value and rates high despite the economic recession of 2007-2009, refused my current home inspection and only considered the 9 year old original purchase inspection for value. Only after the county accepted my new home inspection for adjustment to my taxes, State Farm changed my value and rate b/c I told them I was leaving. 2. Refused to take my ex-wife off the policy, even though she was gone and no longer on the loan... read more

Douglas W. 

on BBB

7 years ago

I've had State Farm Insurance for Home + Autos + RV's since 1986.... have NEVER seen or spoken to my agent. Their TV ads are complete lies Doug W F*** W**** Texas 

Roberta 

on BBB

7 years ago

Horrible customer service. Claims adjuster hung up on me. I asked for a copy of our "recorded" convos (like the people say before speaking) & they claim they don't record convos. Only pays on damages fit for them. They claim my car's damages have nothing to do with the accident because it wasn't impacted by the hit itself ? 

Mickey 

on BBB

7 years ago

I have been with this agent now for more than 20 years. I have never had an issue with anyone at this office and have stayed with them because of the wonderful customer service all of the staff at this location has provided me. I would refer anyone to them in a heartbeat. They have always been good for peace of mind and I have never worried about them not being there for me or my family. Kudos to an awesome agent and fantastic group of professionals. 

David L. 

on BBB

7 years ago

This company completely ripped me off. We cancelled our insurance before our due day to go with another provider. They still took my monthly bill from my checking account which put me into a negative balance. They refuse to pay for any overdraft fees. I have yet to be credited back the amount that they took. 

Yardley B. 

on BBB

7 years ago

Absolutely horrible! I moved 4 months ago and changed from Oklahoma to New York and my policies are still in Oklahoma and I am paying renters insurance on an address I don’t live at and my current residence is not coved and they refuse to answer why or when it will be fixed! 

Zach 

on BBB

7 years ago

My car was damaged by a person with state farm insurance. Instead of doing the right thing and fixing my car properly they are trying to low ball my repair work and tell me to use my insurance to cover the difference when the other driver was at fault. I have 4 other repair estimates showing the estimate they have is hundreds of dollars low and they don't want to work with me at all. 

Elzie F. 

on BBB

7 years ago

Hello. Today my local State Farm insurance agent called to inform me that as of Aug 20, State Farm underwriters will not renew auto policy as a result of 3 fender benders in the last 3 years. He did mention the possibly of moving my policy from “mutual” to “country” State Farm company at a much higher rate. Since 1983, I have been a loyal customer for both home / multi-auto. Guess loyalty only works when I pay State Farm money but State Farm does not have to pay me. There were no auto claims until recently. Since I am 68, th... read more