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Our mission is to help our customers recover from the unexpected and to realize their dreams.
2307 N Belt Hwy, Saint Joseph, MO, 64506, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We chose State Farm for home insurance coverage of our property in Indiana. Previously, my mom and I have always had policies with the company because the the friendly customer service and ease of filing claims. In 2016, there was a wind, rain and hail storm that resulted in roof damage. We filed a claim and the process was easy and our agent was responsive. Fast forward to 2018, we relocated to New Jersey after selling our home. As we prepare the purchase a new home, I call state farm to get an home insurance quote only to ... read more
What terrible customer service. I was a customer for almost 2 decades. I finally cancelled march 23, 2018, because our rates got so exhorbinate. March 29, 2018, they took 409 dollars out of my checking account. Its now april 16th, 2018, and I have received one 52 dollar check in the mail so far. All they will say is, we are working on it, basically quit calling it will get done when it gets done.
Business response:
April 19, 2018 Better Business Bureau 112 Harrison Peoria, IL 61602 Re: James Reed (no case number provided) To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 16, 2018. While we cannot share specific details in this public response, our underwriting department contacted the complainant on April 19, 2018, to address the concerns, and we have reached a satisfactory resolution. Sincerely, Underwriting Department State Farm Insurance Companies
Horrible company. We were with state farm for 3 years paying $300+ per month for each car, got into an accident and they told us that my last month automatic payment didn't go through so they wouldn't cover the accident. I decided to go with G**** afterwards, best decision ever. State farm sucks, stay away.
I don't where to start high premiums even if you never have a accident or a single ticket they act like there doing you a favor with there fake every 3 years discount for not having a accident I pay a arm and a leg more than my car note each month for my vehicle which is dishonest I am now seeking new insurance companies and reviewing all of them first they raise my rate by 30 dollars because the claimed I moved to a different area in the same state lol dishonest not even 20 miles from where I lived before.
If I could give them a -number for this review, I would. THIS COMPANY IS TERRIBLE. THEY MISQUOTED ME TWICE for my insurance during a state to state transfer. And when I was informed that my policy had to be re-written with the correct quote, I was told that all I needed to do was sign new forms and wait for my auto pay to come out of my account. I received no documentation or letters about the changes to my policy. THEY CANCELLED MY POLICY WITHOUT MY KNOWLEDGE and they told me that because the policy was cancelled, I was una... read more
I have been with State Farm for 40 years, with few claims. I have had home owners insurance for over 27 years with no claims. The end of January we had damage to the siding of our house from fierce winds. We filed a claim in February when we got estimates over the $1000 deductible. The claim adjuster came to our house and low balled the estimate by over $1000. Due to more potential storms, and now a hole where the vent was, we decided to get fixed during the lull in the storms so our house did not get flooded. They are refus... read more
I have been with State Farm insurance since I started driving in 1982 and have not had a ticket in 25 years. My dissatisfaction started several years ago when I received a notice that State Farm is no longer offering homeowner insurance in Florida. I, of course, had to find another company to insure my home. A few months after obtaining new insurance I was informed that State Farm changed their mind and is continuing to offer homeowners insurance in Florida. When I tried to re-obtain homeowners insurance with them, they told... read more
I had been with State Farm Insurance in Utah for 35 years. Upon moving to Oregon, I transferred my insurance to a local office. When I moved I stored all my belongings in Storage Cubes and rented a furnished apt. My agent in Ut told me my belongings were covered by my homeowner's insurance and so I did not take any additional insurance with U-Pack Storage. I found a permanent home in 8 months and when my Cubes were delivered I discovered two of them had leaked. The water created mold and the whole mess ruined some furniture,... read more
Avoid this business at all costs for Home and Auto. In my informed opinion, State Farm is an unethical protection racket masquerading as insurance. They are systematically mislabeling automobile claims to prevent policyholders from having options and they are non-renewing insurance on properties for less than $2000 in total claims over 11 years. They record a claim if you even call in to get advice. If you have too many claims they non-renew you. I was actually told by my agent that "I should have thought harder about ever u... read more
Eric Brumback - State Farm Insurance Agent has a 1.3 star rating with 663 reviews.
Eric Brumback - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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