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Our mission is to help our customers recover from the unexpected and to realize their dreams.
2307 N Belt Hwy, Saint Joseph, MO, 64506, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I was a customer of State Farm for over 11 years, and up until a month ago, have had good service regarding any claims, quotes, etc. After having to file a residential theft claim, in addition to actively prosecuting the thief, I had service that has lacked the communication, efficiency, and good service that State Farm is known for. I have not received communications regarding steps in my claim, then the investigative unit has informed me that they are considering dropping my coverage, even though I've paid my policy for ye... read more
My family has been with State Farm for over 20 years and due to numerous issues we canceled our insurance and went with another company; however, State Farm made an auto withdraw from our account the next month and when we called to complain we were told it would take 3 Months for a refund and we are still waiting for the refund and it has been 3 Months.....TOTALLY UNACCEPTABLE
Jill & Kaytlyn have been fabulous! They are so helpful and treat you like they have known you for years. I am so pleased with these ladies, I just transferred to this agency from MO and I could not be more pleased! They both have gone above and beyond to help me!
With two different agencies, they randomly stopped doing auto-pay, didn't tell me they did, and then charged at random times, whenever they felt like it. Both times were when I had major health crises, so I wasn't monitoring their every step to be sure they did what they said they were doing. This second time, they even emailed saying that they were adding charges and whatnot to autopay, assuming it was still going on. They then tried to charge me for three months at once, which is absurd, especially considering I only owed ... read more
I would give zero stars if I could. State Farm started to handle the claim of my car accident because their driver was at fault. They stated they were covering the loss of my vehicle and they sent me an approval letter of what they were paying out to the finance company. I signed over a power of attorney and had it notarized as they requested to hand over the title upon their payment. When days passed and the finance company didn't receive the payment I called State Farm and they said the payment was on hold because they mad... read more
This review is about Nicole P*** and her office with State Farm on ******, in Chicago. First off, when I initially signed up for coverage when I bought my home last year, I was offered additional short term disability coverage which I accepted. When the first payment was drafted from my account, it was 3x the amount I was originally quoted. When I questioned my agent, Vanessa, about this she told me it's because I work in a high risk field (I don't) and that it was because of the additional car insurance I took out (I didn't... read more
Cannot believe how unfair State Farm is being with our roofing claim from Irma. 8 different representatives have contacted us and not one had a clue about our claim. They have valued our claim as low as they possible could and when we have told them that if they have a contractor who will replace our roof for their price to send him over we get no response. One roofer out of everyone in the area responded and gave us an estimate mid range of pricing and State Farm won't even consider it. So now we are stuck with a severely d... read more
Business response:
October 31, 2017 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number Kremm To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 25, 2017. While we cannot share specific details in this public response, our claim leadership attempted to contact the complainant on October 27, 2017, to address her concerns. We will continue our attempts to reach the complainant, and we will work with the complainant to reach a satisfactory resolution. Sincerely, Claims Dep... read more
I was involved in a car accident in May 2017. I filed my claim immediately with state farm through “my agent”. Once the June bill came, I was still billed in June, for the vehicle that was classified as totaled due to the accident. I called Jeremy's agency and spoke with his representative Michael. I was advised not to cancel my policy for the totaled vehicle, in case I was to purchase another vehicle. I advised the agency that I wasn't sure I would be purchasing a new vehicle. I then got my bill for July, I noticed the incr... read more
I’ve been a State Farm Insurance customer for more than 19 years. Until this year, that meant paying the semi-annual bills. No issues, no claims, clean driving record. This year, I've faced two big insurance matters. The first matter involved a move, and securing insurance for a new living space. It went well. State Farm’s Berwyn, PA branch had my back during a key life change and my gratitude was immense. Then, on 10 September 2017, I experienced a collision, about 100 miles from home. The State Farm dispatcher told me it's... read more
Eric Brumback - State Farm Insurance Agent has a 1.3 star rating with 663 reviews.
Eric Brumback - State Farm Insurance Agent is closed now. It will open at 9:00 a.m.
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