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Eric Brumback - State Farm Insurance Agent

1.3

About this business

Our mission is to help our customers recover from the unexpected and to realize their dreams. 

Location details

2307 N Belt Hwy, Saint Joseph, MO, 64506, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.3663 reviews
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John J.'s profile image
John J. 
7 years ago

I would never recommend State Farm. I've had homeowner's insurance with them for over 10 years. Suddenly, they dropped me. Why? With the wildfires in California (none of which are near me) they think my home is now too much of a risk - even though the conditions haven't changed since they issued me the policy. I have faithfully paid premiums for over a decade, but now I'm not worth it - at the thought they might have to fulfill their end of the deal, I guess? This may be standard practice among insurance companies, but I'm s... read more

Business response:

This review is not about State Farm Insurance Companies, or we do not have sufficient information to determine the review is about State Farm Insurance Companies. We ask the BBB to please review and handle as they deem appropriate. Thank you. 

Robert Lee D's profile image
Robert Lee D 
7 years ago

Amanda M**** is a very nice and professional insurance agent. She's willing to work with her clients and assist them anyway she can. 

Chay B.'s profile image
Chay B. 
7 years ago

My truck has caused catastrophic engine failure after Hurricane Harvey they sent my truck to a shop to have it inspected had to pay $2,000 for Diagnostics just to determine that there was more trouble in the lower part of the motor and it would be another 4 to $5,000 to Diagnostics to see if the water caused the damage all of which I am liable for no way for me to pay the four or $5,000 to have it diagnosed so I am stuck with a truck that will not work because of a flood and still owe money on it and owe a shop an extra 2 Gr... read more

Vanessa T.'s profile image
Vanessa T. 
7 years ago

I have had State Farm for over 20 years. My car got hit in a parking lot and the person left. So now I am filing an uninsured motorist claim. The damage to my car is 3500. On September 29th at 5:05 am, State Farm confirmed receipt of the supplement sent in by the body shop because I was shorted on the initial inspection. I was told by a State Farm representative that they have 2 to 3 working days to review my claim. My claim did not get reviewed until October 10th. Well over the 2 to 3 working days. They did an online review... read more

Raven M.'s profile image
Raven M. 
7 years ago

Customer Service does not exist with this company. It has taken nearly 30 days to complete a total loss claim when their client was at fault. Within those 30 days State Farm has lost my vehicle, refused to return calls, promised to show up and the representative delivering the payment is out of town all of a sudden. Terrible customer Service. I have had multiple representatives promise a returned call, and I have received nothing. One SUPERVISOR has has the gaul to laugh at the fact that State Farm did not call to see if I w... read more

Antonio R.'s profile image
Antonio R. 
7 years ago

The worst insurance for your family My name is Antonio R. and unfortunately I took the most stupid decision that was to select the insurance STATE Farm for my family, I have been paying full cover for 9 years, my cars, I never had any problems and the insurance never had to pay a single dollar for my cars. Now during the hurricane, I flooded the car and insurance together with the Central Florida T***** D*****: 11020 S ****** ******* *****, Orlando, FL 32837. They have made the repair solution a Odyssey, The story begins whe... read more

Business response:

Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: Review posted by Antonio R******** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 27, 2017. While we cannot share specific details in this public response, our claim department contacted the complainant on October 9, 2017, to address his concerns, and we have reached a satisfactory resolution. Sincerely, Auto Weather Catastrophe Claims 

Dave's profile image
Dave 
7 years ago

they've denied both mine and my mothers automobile damage claims even though we pay thousands every year for full coverage. I had photographic evidence of the damage to my vehicle and the person who did it. The people are denying that they even hit my car now and the insurance company is siding with them. they flat out denied my mother's vandalism claim with $5000 worth of damage. 

Joy O.'s profile image
Joy O. 
7 years ago

I was called out of the blue by an agent at State Farm. "Your accident no longer affects your premiums, and we can offer you a much better deal than your current insurer". So, I switched. Then, I got the call that (woops) they were three months off and that for three months I'd still have to pay the higher premium. But in October, the rates would go down. It's nearing October, and I just got my renewal notice. "Your rates aren't going down due to premium hikes across the industry!" Can you believe it? I couldn't either, so I... read more

SCOTT D.'s profile image
SCOTT D. 
7 years ago

I had this carrier state farm very creepy low ball to high ball it seems under there policy I had more accident's and problems now some poor guy with state farm rear ending me and was very upset no injuries was he hypnotized was I it sounds crazy but .... ?? Took a month and a half to get back to me and now I'm over paid it seems for the accident . 

Frequently asked questions about Eric Brumback - State Farm Insurance Agent

How is Eric Brumback - State Farm Insurance Agent rated?

Eric Brumback - State Farm Insurance Agent has a 1.3 star rating with 663 reviews. 

When is Eric Brumback - State Farm Insurance Agent open?

Eric Brumback - State Farm Insurance Agent is closed now. It will open at 9:00 a.m. 

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