Enterprise Rent-A-Car

Rich R 

on BBB

2 years ago

If I could leave ZERO starsI would! Dont do business with Enterprise Scam-A-Car! I used Enterprise when I had a an accident. My car insurance company paid the balance AND Enterprise charged me for the same amount. Double dippers!!! They used deception and corruption to steal over $1,000 from me! 

Derrell J 

on BBB

2 years ago

I had a great experience ************ location in ********** ****** and ****** did great work they really helped me out to get the best vehicle And they both were so friendly and helpful and the service was superb. I will definitely refer my friends to this location . These 2 Are so professional and amazing thanks so much for your help with your great attitudes it made my Birthday weekend even that much better !!!! Thanks again ****** and ****** much appreciated..?????????? 

Cathy T 

on BBB

2 years ago

They ******* **** if you don't have a card with ur name on it they won't take it that's what's wrong with the world today it's electronic 

Valerie H 

on BBB

2 years ago

Enterprise used to be a good company but has now become completely disreputable. Rented from Enterprise twice this year. Both times despite having reserved a car had to wait for them to get a car from another location. Both cars were filthy and one had multiple scratches on the hood. The rental reps were nasty and unapologetic. (Except one from the first rental who lobbied me to give a great review for that return.) Have now called Enterprise over ten times to get an improper additional driver fee of over $200 reversed. Ever... read more

Jim O 

on BBB

2 years ago

*************. Is terrible at the memorial Location. Was told it's not our fault you need a rental 

Ken D 

on BBB

2 years ago

Car offered was filthy, floorboard were dirty, car had numerous scratches and the front wrap around bumper was loose and flapping.Numerous nice cars on the lot but was told they were rented.Might have something different in a few days. Was told by salespeople that we could duct tape it.Terrible disappointment from a national car rental agency.LocationTexarkana ***** 

Brandi H 

on BBB

2 years ago

First time renting a car in *********** ******** I decided to go to Enterprise on ******* Street I had the best experience **** got me in and out super fast also ******* had wonderful customer service very respectful and ******** made ** laugh a few times 10 out of 10 definitely recommend 

Ana M 

on BBB

2 years ago

I rented through insurance and the guy never told me that I could have used my Epass Toll. They charged me $91 as they dont give you the full information,so they can charge you as much as they can. I will never recommend this company to rent. They say one thing and the next day you find an extra charge for something that you didnt knew. Is like taking the money from your account,like theirs to take. Thieves!!! 

Lisa M 

on BBB

2 years ago

I requested a larger suv and they just refused , there was a Yukon sitting there and refused to rent it. They stuck us in a mini van ,wich we hated . Then have not refunded my 300.00 deposit . They keep. Giving me the run around . Van was returned washed wiped down ,vacuumed and full of gas . Crooks is what they are !