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El Cajon Mazda

4.0

About this business

Bob Baker Chevrolet and Subaru in El Cajon is the San Diego areas finest Chevrolet and Subaru dealer. It boasts a No Nonsense, No Obligation to find its customer s new and pre-owned vehicles, and offers special financing, internet pricing, service, parts and a collision center. Beginning in 1979, Bob Baker has expanded his full service auto centers to include 7 dealerships with more than 10 makes of cars, trucks and sport utility vehicles covering San Diego at large. In 1992, Baker re-named all his dealerships to include the... read more

Location details

900 Arnele Ave, El Cajon, KY, 92020, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.095 reviews
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John Yi's profile image
John Yi 
7 years ago

Horrible service department. Its apparent that making a buck is more more important than customer satisfaction. 

Business response:

John, Please know that I take your feedback very seriously, and I'm concerned about the experience you had with us. If you're willing, then I would like to connect with you and learn more about the situation. If you can please email me at customersupport@autogrp.com. Thank you, and I look forward to speaking with you. Best, Customer Support customersupport@autogrp.com 

Emily Lor's profile image
Emily Lor 
7 years ago

I’m surprised to see good reviews for this dealership but so far I haven’t seen anyone mention Tyler. I was told my car needed a 60,000 mile service on my Suburu Outback unfortunately I agreed to get it done by Suburu in El Cajon where they charge $1200 when Carlsbad and other dealerships along the west coast cost around $795. If you call and ask why the manager will use his not convincing line of “dealerships operate differently it’s like apples to oranges.” Which a line like that also reveals that they will jack up the pri... read more

Business response:

Emily, We are disappointed to learn about any interactions that left you with a negative impression. This is not how we prefer to treat our customers, and we would like to reach out to you to learn more about what happened. Will you please send us an email with your preferred contact information? We look forward to connecting with you. …See More 

Emmanuel Ruiz's profile image
Emmanuel Ruiz 
7 years ago

I recently purchased a used vehicle from your Subaru El Cajon dealership the evening of Saturday the 19th of May. When I arrived I informed the sales rep that I wanted to buy the vehicle and pay taxes in my home state (AZ). The rep said it would be fine. When we were finalizing the sale a different rep came in and told me that in order to do that I would have to pay the dealer to transport the vehicle to the state line and have a notary sign for the vehicle. It was late and I had no way of doing the research at the time. The... read more

Business response:

We greatly apologize for the inconvenience. We would like to do everything possible to fix these issues. Please give us a call at (888) 312-0522 when you get the chance. 

Saul Lopez's profile image
Saul Lopez 
7 years ago

First, I got a wrx back in 2013, and after a few years I got a 2018 crosstrek for my wife at Subaru El Cajon. Great folks. Made the experience of buying the car easy and fast. 

Business response:

Saul, thank you for the five-star review! Congratulations on your wife's 2018 Crosstek! We are glad to hear you have enjoyed your purchasing experiences with us. We look forward to continuing our relationship in the future. Best regards, Customer Support customersupport@autogrp.com 

Kari Aburto's profile image
Kari Aburto 
7 years ago

Shoutout to Tyler in the service department. He was helpful getting my oil change/maintenance check in a professional & timely manner. I definitely recommend this place which is also the place I purchased my Subaru! 

Na Tividad's profile image
Na Tividad 
7 years ago

My other half bought a car from here yesterday evening and what a great experience. Everyone very friendly! 

Copper Bales's profile image
Copper Bales 
7 years ago

The most dishonest car dealer I have ever dealt with. I was told I was getting a car loan with my credit union which I was already pre approved. I found out a week later that the new car loan was with an unaffiliated bank at a higher interest rate. I also had multiple credit inquiries for this car loan that reduced my credit score and caused issues with an ongoing home refinance. I recommend that you take your business to an honest dealer. 

Business response:

Im sorry for your frustration and the issues at hand, I find these are best discussed face to face if your willing, we both want somethng and I am willing to work toward it. In your hands sir. 

Todd Harper's profile image
Todd Harper 
7 years ago

Bought 2 of my cars here! I Service all 5 of my cars here as well. 

Tiffany Patterson's profile image
Tiffany Patterson 
7 years ago

I just got a 2016 jeep from them I'm so happy. They are friendly and actually about making the customer happy. 

Frequently asked questions about El Cajon Mazda

How is El Cajon Mazda rated?

El Cajon Mazda has a 4 star rating with 95 reviews. 

When is El Cajon Mazda open?

El Cajon Mazda is open now. It will close at 6:00 p.m.  

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