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11064 W Carson City Rd, Greenville, MI, 48838, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 2:00 p.m. | |
| Sun | Closed |
friendly staff and hassle free new car purchase
Horrible customer service in the service department. Over promising, had been told “your car will be ready tomorrow” FOR 4 DAYS. Will never recommend or go back again. Service agent (woman) talks over you and won’t let you get a word in to even ask any questions. They all need a course on customer service and just how to deal with people in general. So disappointed.
The Ed Koehn team went above and beyond. I had a great experience!
Had a wonderful experience buying our new used Ford Edge 2015! Can’t say enough about our salesman Cris and Ed Koehn himself! They did everything to make sure we were happy and we appreciate it so much😊. We love our new edge! Thank you so much! Aaron and Michelle Bennett❤️👍🏼
My step dad recently bough a van from there. They told him that he had a warranty on the vehicle and that they fixed everything. a few days after having it he found out that his break pads were bad and he had to have his caliper replace.FIguring they would cover it, instead they charged him an extra $300 to fix it.
My friend gets her car fixed there, and she says the employees are super nice, and friendly. They always tend to her car needs!
Seeing some prices that seemed too good to be true, I still reached out to them in regards to three new Ford Escapes that were listed for $16,800 with a large dealer incentive and other Ford discounts ....only to be told it was a mishap and yet they are still showing online. No offers of any other discounts or to try to work with the pricing... from both Wayland and Greenville! VERY disappointing and poor customer service!
Ed Koehn Ford Lincoln Mercury has a 4 star rating with 852 reviews.
Ed Koehn Ford Lincoln Mercury is closed now. It will open tomorrow at 8:30 a.m.
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