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East Tennessee Children's Hospital: Genetics Center
- Medical Centers
- Knoxville, TN
About this business
Location details
611 22nd St, Knoxville, TN, 37916, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My current experience with etch has been the worst experience my family has had (and we visit them quite often due to having a medically complex child). They act like they are concerned about your child’s care but they make things harder for the family. Since I’ve been at etch (4 days) I’ve been called a liar, they took my baby’s blood at the wrong time and had to redraw, I woke up to 5 nurses in my room just to change the bed, I’ve been lied to about several things, they take 30 minutes to cath her, and they don’t know how ... read more
Business response:
Stella, we apologize for your frustrating visit. We want to hear about your situation and make things right for you. Please give our Patient Experience team a call at (865) 541-8586 or (865) 541-8724 and we will do whatever we can to resolve the situation.
RecommendedI've got a little shout out 5 years ago yesterday Blaine my son was stung when were in Tennessee for my brother's wedding. Well it went south real quick and he ended up in LeConte Medical Center then the situation was getting worse so they sent him by ambulance to East Tennessee Children's Hospital for 5 day's. They took wonderful care of my son! So a huge thank you to them 5 years later. Y'all are a fantastic group of people.
Business response:
Thank you very much! We're glad we were able to take care of your son when he needed it.
My boy was diagnosed with type one diabetes when he was 10. His sugar was over 900 when we figured out what was wrong. Children’s took amazing care of him and taught us all so much. They treated us like we mattered and we will be forever grateful for all that they have done to help us to keep our babyboy. He is almost 16 years old now. I highly recommend Children’s Hospital
to a certain extent, I'm not liking the whole only one adult with the child thing I dont like the being alone here thing. its driving me crazy that my son's daddy isnt here.
The staff at Children's Hospital are a very good group. They are very compassionate, and very informative in the care they give.They da great job with the children. They show they care. Their hearts are in their job. and it shows.
We have had to make the 3 hour drive here several times for my daughter who is now 5 months old. She has had lots of tests, small procedures, and a surgery to regain function in one of her kidneys. In all those trips and with all the staff we have seen, we have yet to run into any bad ones. Some from the ultrasound department wasn't exactly the nicest but I couldn't say a single bad thing about the rest. The nurses before and after surgery were amazing and everyone is so friendly and nice! Our daughter had to have surgery du... read more
We have worked with children hospital for 18 years we have dealt with Dr. Rogers, Phil Noe and Dr. Riff office and now that my son is James Barker is 18 years of age James will be being discharged from the pulmonology group and I would just like all of the staff to know what a blessing they were to us our amazing family...
My son has seen two speicalist so far, Dr Thronehill at the Pediatric GI office. And Susan Wilson NP of the Pediatric ENT office. They have treated my son and helped him so much!! They are very professional, and know their profession well. Very knowledgeable in their specialty. They treated my son as if he was a friend, and has showed much compassion for him at every visit. They have gave/gotten the treatment/medicine he needed. I just can’t thank them enough for taking the time to listen to my concerns, and being so good to... read more
My grandchildren and my girls have all been patients of children’s hospital Michelle was in the hospital she had a film in her nostrils they took good care of her
Frequently asked questions about East Tennessee Children's Hospital: Genetics Center
How is East Tennessee Children's Hospital: Genetics Center rated?
East Tennessee Children's Hospital: Genetics Center has a 4.6 star rating with 635 reviews.
When is East Tennessee Children's Hospital: Genetics Center open?
East Tennessee Children's Hospital: Genetics Center is open now. It will close at 4:30 p.m.
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