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Earnhardt Ford
- Auto Repair
- Chandler, AZ
About this business
Earnhardt Ford has been selling and servicing Ford vehicles in Arizona for over 60 years. As a family owned operation, we are dedicated to earning your business today and for years to come. We specialize in all models of Ford vehicles, especially Ford trucks. We have a large truck service center for fleet vehicle repairs, custom heavy duty truck service, and even Ford chassis RV repairs. For your everyday service needs, Earnhardt Ford has Quick Lane services that offer quick turnaround and affordable services like oil change... read more
Location details
7300 W Orchid Ln, Chandler, AZ, 85226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent service by Windy and the team. Love the car, the technology is a little bit overwhelming, but we'll master it sooner or later!
I recently visited Earnhardt Ford's Quick Lane for scheduled maintenance on my vehicle. Upon inspection, it was discovered that one of my rims was cracked, making my vehicle unsafe to drive. Kevin, the Quick Lane Manager, made what would have otherwise been a very stressful experience into a very smooth, speedy, and stress-free situation. I will definitely return for future maintenance. I was very impressed by the service provided to me!
Business response:
We work hard to make your service experience as quick and painless for you as possible, Helen! Thanks again for choosing our Quick Lane services!
We took our new Edge in for 5000 mile check. Had a great experience as with every aspect of Earnhardt. From sales to service. We have absolutely no complaints.
Business response:
It's so great that everyone from our Sales to Service department has taken such good care of you. Please let us know if there is ever anything else we can do for you! Safe travels!
I took my car in for 3 simple warranty items. It took 3 days for them to be completed (and would have taken 4 if I hadn't insisted on getting my car back). When I asked the service manager how long it should have taken to fix the problems she said "No more than a day to a day and a half." She said the time that was taken was unacceptable, but she could NOT guarantee it would be any better next time. I guess that says it all about Earnhardt's commitment to customer service.
Business response:
Ekc, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We understand that your time is valuable. If you would be willing, we would like to have you contact our manager (480) 893-0000 to discuss ways we can better serve you in the future.
Earnhardt Ford and Laurie McClellan are the only names we think of when it's time for that new car. We just received a great deal on a 2017 Mustang GT Premium. Someone asked me if this is a mid-life crisis. So I said, "Nope I'm way beyond the mid-point is my life. This is just another check mark on my Bucket List." Zero to 60 in 4.3 seconds. But, do I need that kind of performance? I think I do... Thanks Earnhardt Ford and Laurie McClellan. You made an old guy really, really happy!!!!
Took my Ford in to have the airbag light checked out. Made an appointment at 3:30, was told after that my car wouldn't be looked at until the following day. Why make an appointment of they aren't looking at it that day? The rep didn't help me get a ride or suggest a rental. I had to ask about the shuttle, and then waited over an hour for a ride home. The driver of the shuttle was not friendly either, but i was just glad to be home. The following day I had to call Gena for an update on my car. I am very disappointed in the se... read more
Best dealership by far that I've walked in ...there very very reasonable they work with u and whatever else u bring to them ...i couldn't habe picked a better dealership
Business response:
Obar, your positive review means a lot to us and we’re happy we could help you! We hope to be of service to you again! Take care!
Suzy in service is great. On time. Reliable. Honest and very helpful. Thank you
Frequently asked questions about Earnhardt Ford
How is Earnhardt Ford rated?
Earnhardt Ford has a 4.5 star rating with 4,346 reviews.
When is Earnhardt Ford open?
Earnhardt Ford is closed now. It will open on Monday at 9:00 a.m.
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