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Sell and Repair New and Used vehicles
4755 Miller Trunk Hwy, Duluth, MN, 55811, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I went here after being told I didnt qualify for a loan at other dealerships. Not only did they help me get approved for a loan but I drove home in a new car that day with an amazing rate! Everyone was so helpful. Thank you Dan for everything!
selection is great. the staff is excellant and they are willing to do what it takes. thanks again Dan.
Horrible customer service! Don't call with updates on parts or where they are at with fixing our vehicle, also didn't have loaner vehicles and didn't get back to us about the loaner for 4 days. Our vehicle was returned with seats and radio adjusted and grease spots on the visor. We will be going back to Forest Lake or trying Superior. With a brand new truck, we were covered under warrenties and this should have been an easy process instead it wasn't worth the headache and now frustration of cleaning the grease.
Business response:
Hello Jennifer, We are very sorry to hear that your experience with us did not meet your expectations. We are working very hard to ensure that our guests receive the best service possible. Our service manager is aware of your situation and will be contacting you directly.
Excellent experience working with Paul Carpenter! He listened to my wants/needs and helped me get the Jeep that fulfilled my wishlist. I highly recommend this dealership and Paul! They will treat you right!
I have never had such bad customer service. I wasted two days for nothing. No one would give us a direct answer. Finally after we said we didn't want "their" car they shook our hands and said we will be in touch. Meaning they don't want our business. The sales guy sat on his phone the whole time. I will never recommend them to anyone.
THANK YOU STEVEN CALDWELL FOR THINKING OUTSIDE THE BOX AND SAVING ME MONEY ON MY JEEP RENEGADE. DULUTH DODGE IS THE ONLY PLACE TO BUY OR HAVE YOUR VEHICLE WORKED ON. OUTSTANDING SERVICE FROM ALLTHE STAFF I HAVE BEEN IN CONTACT THE PAST 2 DAYS
With a family of Dodge owners. I will never recommend this place to purchase or for servicing of any vehicle. Nothing but lies. Poor customer service every time I bring my vehicle or other family members in for service. One example. Call over the phone and was told 1 hour to complete the service. My wife goes in to get the service. She waited the 1 hour then walked back and our vehicle hadn’t even moved. Then service rep told her that it was going to be 3 hrs. WTF!!!!!
Paul Carpenter is the best in the business! Great service, Good People! ⭐️⭐️⭐️⭐️⭐️
Duluth Chrysler Dodge Jeep Ram has a 3.5 star rating with 114 reviews.
Duluth Chrysler Dodge Jeep Ram is closed now. It will open tomorrow at 8:00 a.m.
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