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Dulles Chrysler Dodge Jeep Ram is your destination for an extensive selection of new and used vehicles at competitive prices. We are also proud to provide financing services including auto loans, vehicle leases, and trade-in appraisals. Our knowledgeable and experienced service staff will be happy to assist you with everything from oil changes and transmission repair to parts replacements and tire changes. Contact Dulles Chrysler Dodge Jeep Ram to learn more about our services or visit our dealership in Leesburg, VA to explo... read more
109 Catoctin Cir SE, Leesburg, VA, 20175, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | Closed | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Those who place bad ratings from this place are usually the issue. I love this service and sales team at Dulles. I was at service one day and because a person could not get their car done in time they prescibed they sat next to me and wrote a bad review ? They were there 20 minutes ? These folks always treat me and my family like family. If you want it done right go here if you want a 20 minute brake job ? I would not advise driving that car if it was done at Dulles. Everytime they may need more time Dulles gave us a loaner ... read more
Business response:
Thank you for this review, Sean! We strive to provide quick and thorough service to every customer. We really appreciate you taking the time to write this, and we look forward to providing great service for you during every visit. Have a great day!
The service staff at Dulles Jeep are always friendly and knowledgeable. I always feel that my concerns are addressed and they always have a smile on their faces!
Business response:
Thanks for this review, Kim! We appreciate your kind words, and we're glad that you've enjoyed yourself during your time with us. We look forward to welcoming you back again with smiling faces during your next visit. Have a great day!
Service Department was very helpful and very pleasant to work with!! I have used them for the the past three years and always a great experience!!
Business response:
Thanks, Christopher! We are so grateful to have you as a loyal customer. We hope that we can continue to provide exceptional customer service for you for years to come. We look forward to your next visit! Have a great day.
This place was amazing! They have a great team and treated us great! If you need a new car this is the place .
I would rate this dealership at a 1 star. They do nothing but scam you out of money. 1st off I was sold the wrong car I was told it was 4 wheel drive when it was only 2 wheel drive I then had to come back and trade it in for the correct car. 2nd the sunroof on my car was broken and when I call the dealership about it they told me I had to call back and make an appointment on a later date, so my sunroof was stuck half open. The final straw was that when I bought my car I got the maintenance package and was promised to be full... read more
Great people great services
Business response:
Thanks for the kind words, Karl! We really appreciate your business and we look forward to seeing you again soon. Have a great day!
Very pleasant experience. No pressure and they went the extra mile to work with me. Gave me a great deal for my trade in
Business response:
Thanks for this review, Donnie! We're happy to have provided a pleasant and relaxed car shopping experience for you. Thanks for stopping by. We hope to see you again soon!
Although it was an ordeal, the entire staff at Dulles Motorcars might have turned this first time Jeep buyer into a Jeeper for life. I purchased a new Cherokee for my birthday, which turned out to have some difficult-to-diagnose issues that showed up within minutes of leaving the lot. After three days of troubleshooting by service, I was offered the chance to purchase a different Cherokee instead. I was given an awesome deal on the replacement vehicle which more than made up for the ordeal and a slightly low offer on my orig... read more
Business response:
Thanks for this review, Jason! We apologize for the initial issues, but we're so glad that we were able to make it up to you. We're happy to hear that you're enjoying your new Cherokee, and we look forward to seeing you again soon. Have a great day!
Worst customer service I have ever encountered with a dealership. I would give less than one star if possible. Not even sure where to start with this... During our purchase of our CPO Jeep, a “manager” pulled employees aside in ear shot of the customers and proceeded to cuss them out on how terrible there CSI ratings were. (Should have been my sign to get out of there but we loved the exact Jeep we were getting and stayed). This wasn’t just a quick 20 second ordeal, this lasted a good ten minutes while we sat and listened. D... read more
Dulles Chrysler Jeep Dodge Ram has a 3.1 star rating with 109 reviews.
Dulles Chrysler Jeep Dodge Ram is open now. It will close at 8:00 p.m.
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