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Doug Smith Autoplex
- Auto Parts & Supplies
- American Fork, UT
About this business
Location details
495 W Main St, American Fork, UT, 84003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedHad a wonderful experience at this dealership, had an awesome car sales man, Josh. He was very helpful in looking for a new vehicle and choosing one that suited my needs for my family.
A couple days ago, I went into the dealership to trade in my Durango for a smaller SUV. Ended up purchasing a Kia Sportage EX. Josh Carter was our associate who helped us out. Usually I’m pretty uncomfortable with the whole car buying process, but Josh’s personality and sense of humor really makes you feel at home and at ease. You know you’re being taken care of. I appreciate all the help he provided and can’t recommend him enough if you’re in need of another vehicle! He’s so awesome you’ll leave that dealership with a new c... read more
This is definitely the place to go if you want to buy either a used or new car. My Fiancè and I had an Extremely good service and a personable experience and I'd like to shout out to Brent a.k.a Shrek for a great first experience with buying a car, he was really great and was not pushy at all and gave us time and space to do what we needed to do, he also gave us a good deal and helped us with whatever we needed and it is very much appreciated. Thankyou!
17 August 2020 MOTORHOMEDOCTOR.ORG Good Morning from Beautiful Salt Lake City, Utah, Getting Preventative Maintenance Performed on my 2020 Optima GTS, Mobil 1 Synthetic Oil and Filter Service. This is a 5 Star KIA Dealership
Thanks so much to Joshua Carter our salesman and Chase the financial guy for getting us into our brand new Kia Optima in less than 24 hours from application time!! Highly would recommend this dealership because they are friendly and efficient!
I had a recall notice for the passenger side airbag on my Forester. When I got my car back over 24 hours later the center console vent and right side vent did not work - no air would come out of these vents. The right side vent control was no longer attached to the dashboard. When I reported these problems in reply to a customer service email I received no response. This was a very disappointing experience having been a customer for 10 years.
Business response:
We have reached out to Mr N******** but have not connected with him. We would like to look at the Forester and repair any issue we caused at no charge. If it's helpful, we will pick it up and deliver it back as well. We value Oliver as our long term customer and are sorry for any inconvenience. Brian L***** Service Manager
I had a recall notice for the passenger side airbag on my Forester. When I got my car back over 24 hours later the center console vent and right side vent did not work - no air would come out of these vents. The right side vent control was no longer attached to the dashboard. When I reported these problems in reply to a customer service email I received no response. This was a very disappointing experience having been a customer for 10 years.
Business response:
Hi Keisha! I understand your frustration and your experience here concerns me. We never want our customers to be aggravated or misquoted. I would like to further discuss this issue with you. Please reach out when it is convenient for you. Brian Lowder, KIA Service Manager, brianl@heydoug.net.
Frequently asked questions about Doug Smith Autoplex
How is Doug Smith Autoplex rated?
Doug Smith Autoplex has a 4 star rating with 90 reviews.
When is Doug Smith Autoplex open?
Doug Smith Autoplex is open now. It will close at 9:00 p.m.
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