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Door Doctor West
- Other
- Peoria, AZ
About this business
Door Doctor West: We are the premier Phoenix area garage door repair and installation company. We are licensed, bonded, and fully insured for your protection. Door Doctor West has successfully installed and repaired garage doors and openers in the Phoenix Valley for over 20 years. Fair and honest pricing, great service, and a commitment to our customers are the foundation of our principles. As a result, we have thousands of satisfied customers who regularly recommend us to their friends and neighbors. If you live in the Phoe... read more
Location details
9192 W. Cactus Ste 1, 24 hours a day. ), Peoria, AZ, 85381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They did a great job!
The only drawback of this Installation was the mis-qoute of the price. Quoted over the phone $125 for garage door opener and $65 for the spring adjustment. When installer showed up he estimated $125 and $85 for the spring adjustment. I mentioned the phone quote price but he was unable to honor? I will be calling them about this !
Business response:
PHONE QUOTES ARE JUST THAT "QUOTES" WE TRY TO BE AS ACCURATE AS POSSIBLE WHITHOUT SEEING THE APPLICATION.....$20 OFF? THATS A PRETTY CLOSE "PHONE QUOTE"
Excellent. On time. Did a great job. Efficient and professional.
They responded within 30 seconds of my request for service. The technician arrived approximately 1.5 hours later and he was here for about 1.5 hours. From request to replacing my garage door motor in 3 hours. These guys define customer service. The door works great and Door Doctor West is great.
Quick service. Very professional.
The were honest and were quick.
Excellent...Professional...And informative. Highly recommend.
These guys were very courteous, but did not return phone calls when they said they would. Also, the installer showed up over an hour after our agreed upon appointment time, and probably the most troubling was that they didn't come with all the necessary parts. My order called for a new key lock and the installer didn't have one. I was forced to settle for him pulling the lock off my old door and installing it on my new one. Given the order stated a new key lock I felt like I paid for something I didn't receive. I read a lot ... read more
Business response:
WE DID CALL TO ALERT CUSTOMER OF OUR TARDINESS.....THERE WAS NO CHARGE FOR THE KEYLOCK IN THE FIRT PLACE AND WE OFFERED TO RETURN WITH A NEW ONE, BUT THE CUSTOMER WAS OK WITH US USING HIS EXISTING LOCK.
The young man who came to fix our problem was very professional and knew what he was doing. I'm very pleased with the service that we received.
Frequently asked questions about Door Doctor West
How is Door Doctor West rated?
Door Doctor West has a 4.6 star rating with 330 reviews.
When is Door Doctor West open?
Door Doctor West is closed now. It will open at 9:00 a.m.
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