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Don Marshall Nissan
- Car Dealers
- Somerset, KY
About this business
Location details
1147 South Highway 27, Somerset, KY, 42501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is a joke. Got ripped off called and they stated I would be called back it’s been over a month and a half and nothing. I’ll never be back!
Business response:
We are very sorry about the miscommunication that took place! The sales person did not tell management to wait to pull your credit. Our managers pull the customer’s credit per normal business practices upon receiving a signed credit application. We have contacted TransUnion credit and filled out all paperwork to have the inquiry removed on behalf of you and your father. Once again - we are very sorry.
Stopped in this morning for a service told the lady at the desk to add the quart of Lucas oil in and to make sure they greased the front end. They added the Lucas as they always have but they eluded to grease the front end. This is the 2nd time ive had to grease it myself. I hope you don't treat all of your customers this way!
I stopped in on a whim to get an extra key made for my Rogue. They had the key in stock and I was on my way in about an hour. Everyone was so polite and helpful. When I am in Somerset and there is a need, I will definately come here.
Business response:
Thank you Ms. Mitchell for the kind words and allowing us to service your vehicle!!!
I would not advise anyone to shop for a car here unless you just want to walk in and pay what they say you need to pay. I drove 2 vehicles from 4 hours away to trade in and buy a truck (alot of dealers between here and there) because I thought the price was good and the Internet Sales Representative was incredible with communication. Bottom line, they looked at both my trade in vehicles showed me a bunch of numbers on a printed piece of paper and watched me walk out the door. Oh yea, 2 totally different types of vehicles and... read more
We purchased a brand new car three years ago it's been an A really good car one of the reasons that we went to to Don Marshall's they have a honored military program so we appreciated the discount and I really like the free oil for as long as you own your car. If we buy another car anytime soon I'm sure it will be from Don Marshall.
Frequently asked questions about Don Marshall Nissan
How is Don Marshall Nissan rated?
Don Marshall Nissan has a 4.5 star rating with 1,510 reviews.
When is Don Marshall Nissan open?
Don Marshall Nissan is closed now. It will open on Monday at 9:00 a.m.
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