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Don Marshall Nissan
- Car Dealers
- Somerset, KY
About this business
Location details
1147 South Highway 27, Somerset, KY, 42501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A fantastic team from top to bottom! The team at Don Marshall provides great customer service from purchase to the service department!
Business response:
Meredith, too kind!!! Thank you for your business and all of your support!
We bought a 2012 Equinox from Nikki Sumner. A great experience.
Business response:
Vachel Ping, thank you so much for giving us the opportunity to earn your business. We are so happy you had a great experience and love the car. Niki does a great job for us. We look forward to servicing you when you take advantage of the Oil for Life program. All the best!
Great service......with a smile...................
Business response:
Thanks for the kind comments Timothy, we appreciate your business!!
buying my last two vehicles from don marshall, ive always received the best experience! most recently, we had our oil changed at their new oil express shop and was so impressed. so fast and always pleased! having two young babies with me, their shop is very simple and basic(not a lot the kiddos can get into, as kids do) so to say the least, my "dreading" trip to get the car service was total opposite! great job don marshall!
Business response:
Wow! Thanks for the awesome feedback! Glad we were able to take care of you!
Thank you for checking our out. (2005 dodge Dakota ) although was unable to find the problem. Also thank for not charging for your time. We made the decision to follow with a rental , we had no problem getting back to Ohio.
Business response:
Sorry we couldn't find the issue, but thanks for giving us an opportunity.
I want to start off by saying the sales department is top notch. Van is a no-pressure kinda guy. However, the service department is a whole different story. Had a couple of issues to have resolved on the used vehicle I purchased and had to take it back multiple times to get it right and had to fight to get a loaner car. After all of that was resolved all was good. I would take it there every 4,000 miles for an oil change and would bring my own filter since I wanted a ford OEM filter. Last time I went there I was told I could... read more
Business response:
Mr. Denney. Sorry it took so long to get back to you. We just started a new review process. Next time you come in stop by and see the General Manager Jimmy Franklin. He would like to help you out.
Nikki assisted us and we had a great experience ! My husband loves his 2016 ram 2500 !
Business response:
Thanks for your business. Glad Niki was able to take good care of you!!
Dealership was very great. Just when you order a truck from them just keep clarifying exactly what you want. I guess I didn't do it good enough and they forgot some key points I absolutely needed, but the truck I got is great and can't complain.
Business response:
Tyler, we just started a new process to review the comments. Thank you so much for the feedback. I apologize for any miscommunication, but, it sounds like the truck is great! By providing your feedback here we have changed some policies to ensure the risk for this instance is greatly reduced or eliminated.
As an individual an a business owner I could not recommend or be happier. The service I had before I bought a car from them led me to buying a car from them. Fantastic all the way around. Everyone was professional and top notch.
Business response:
Thanks John Hunt Prather ! Appreciate you and appreciate the feedback. We love your pizzas!!
Frequently asked questions about Don Marshall Nissan
How is Don Marshall Nissan rated?
Don Marshall Nissan has a 4.5 star rating with 1,506 reviews.
When is Don Marshall Nissan open?
Don Marshall Nissan is closed now. It will open on Monday at 9:00 a.m.
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