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Don Marshall Nissan

4.5

About this business

Location details

1147 South Highway 27, Somerset, KY, 42501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,506 reviews
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Janice Browning Scott's profile image
Janice Browning Scott 
9 years ago

Professional, courteous, and fast with service. With the free oil change we go there regularly 

Business response:

Sorry it's taken so long to respond, we just started a new process. Thank you so much for your continued business and for the great feedback! Awesome you're taking advantage of the Oil for Life program. Hope you like our new building! 

Joe Rogier's profile image
Joe Rogier 
9 years ago

I spoke with Brandi online/texts, then drove from Louisville to come see the pre-owned Harley Davidson Road King. After getting there the bike looked better than in the pictures, and rode excellent too. I normally don't ever pay asking price, but this one was priced fairly, so there was no need. We got there and Don was on the front step waiting for us, and had already gotten the paperwork ready! Awesome experience! 

Business response:

Joe Rogier we are thrilled you made the drive from Louisville and even more so that you loved the bike. Your feedback is greatly appreciated!! Hope you were safe and enjoyed the ride this summer! Please think about Don Marshall 's for your next vehicle purchase! 

Gary Young's profile image
Gary Young 
9 years ago

Courteous and friendly, and performed great service on my Ram 1500. 

David Sparks's profile image
David Sparks 
9 years ago

Great customer service. Great purchase! Would highly recommend. 

Business response:

David Sparks, thank you for your business and thank you for the feedback. Jimmy said it was great helping you get the car and we all appreciate what you do in the community! 

Justin N Chey Shatto's profile image
Justin N Chey Shatto 
9 years ago

I absolutely love this dealership. Not only did I get a great car but they take care of it amazing and when we went today they made my husband and his service dog Zoe completely welcome :) Thank you it means a lot. 

Business response:

Justin Chey Shatto , sorry it has taken us so long to thank you for your review and your feedback. This is very important to the general manager and the entire team at Don Marshall's. We really try to make all customers feel welcome and ensure their experience is second to none. We are not always perfect, but we are always looking to improve. Your positive feedback lets us know the things we are doing is working! Thanks for choosing our dealership, all the best! 

Jason Lowery's profile image
Jason Lowery 
9 years ago

What to send a huge Thank You to Jeff laswell and the guys at Don Marshell for getting me done on my new Ram 2500 and The Meat Shop Inc new ride I love the truck 

Carrie Green's profile image
Carrie Green 
9 years ago

Excellent customer service! Great people! Attentive and helpful! Great internet sales dept and working on deals via phone. Chase and Brandie were fabulous!! Ps. They don't negotiate much so if you're looking to buy lower than their sticker, not the place for you. 

Cindy Robinson's profile image
Cindy Robinson 
9 years ago

They are a hoax on their give aways jist to get you to come in to check if you are a winner just to try to get you to buy a car you dont want or need, even when you tell them you arent interested. I will never be back on their lot they are awful 

Business response:

Cindy, sorry we didn't respond to your review sooner. Almost a year is definitely too long. However, our general manager really appreciates your feedback. We are sorry you had a bad experience and look to improve in the future. Thank you for taking the time to share your thoughts, it's how we get better and improve the customer experience. 

Tim Cooper's profile image
Tim Cooper 
9 years ago

Looked all over town and internet for SUV thanks to Don Marshall's found the best deal right here in Somerset my wife love's her 2011 Nissan Rogue !!! 

Frequently asked questions about Don Marshall Nissan

How is Don Marshall Nissan rated?

Don Marshall Nissan has a 4.5 star rating with 1,506 reviews. 

When is Don Marshall Nissan open?

Don Marshall Nissan is closed now. It will open on Monday at 9:00 a.m. 

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