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Don Marshall Nissan
- Car Dealers
- Somerset, KY
About this business
Location details
1147 South Highway 27, Somerset, KY, 42501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They do not honor the free oil for life anymore.
I do not recommend going here. Sales consultant was trying to help my dad find a truck. Since she never seemed to respond to him he would call her for status updates and sometimes periodically stop by to check on progress. He is 64 and is different than a lot of people, very impatient. She then LIES to the manager telling him that my dad was HARRASSING her (not true at all) and they made him get off of their property. He was just trying to buy a truck from the same Sales Associate that he had used before. Made sense. 🤷🏻♀️... read more
When I bought my Sentra in 2014 from Don Marshall, I was guaranteed oil changes for life. However, last year they were bought out by Don Franklin, but I was told they would still honor oil for life, but I just had to make an appointment. Long story short, I made an appointment and drove all the way from Louisville (where I moved a few months after purchase) this morning only to be told they would no longer honor oil for life effective March 1. No one on the phone even mentioned this to me when I made an appointment, so I bas... read more
RecommendedWe just bought our 3rd vehicle from this dealership. Each time we have dealt with Jeff Laswell. I would recommend him to anyone. He is very kind and down to earth and will work with you to make a good deal.
Tyler Brown was excellent in getting the vehicle I wanted!! Highly satisfied!!
Excellent experience purchasing our car through this company... Tyler Brown went above and beyond to make this experience as stress free as possible and got us into an amazing ride!
It was awesome. The staff was extremely helpful. Got me into the ride of a lifetime
Keep honoring oil for life. Bought my Cherokee in 2015 with oil for life.....now since Don Franklin bought Don Marshall out they are stopping a contract !! Love Gary Gentry here and would have bought from you again but not now......
We bought our vehicle before it became Don Franklin and were ASSURED that our oil for life for still be good as they transitioned. We come in today (2/7/19) and were informed that they are no longer going to honor the oil for life effective March 1. Thanks for the heads up...not! A letter or something would have been nice. Oil for life was a huge selling point in our decision to buy three vehicles here. We have had other negative experiences at this car lot. There is no accountability for the misinformation that we have rece... read more
Business response:
Thank you for your feedback and the opportunity to respond to your concerns regarding the Don Marshall Oil for Life program. When the Don Franklin Family of Dealerships purchased the Somerset Chrysler and Nissan dealerships the Oil for Life Program sponsored by the former owner ceased to exist. In an effort to ease the transition for so many customers who had purchased vehicles from Don Marshall Auto on the assumption that they would have Oil for Life for years to come, Don Franklin made the decision to continue the Oil for ... read more
Frequently asked questions about Don Marshall Nissan
How is Don Marshall Nissan rated?
Don Marshall Nissan has a 4.5 star rating with 1,506 reviews.
When is Don Marshall Nissan open?
Don Marshall Nissan is closed now. It will open on Monday at 9:00 a.m.
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