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Don Marshall Nissan

4.5

About this business

Location details

1147 South Highway 27, Somerset, KY, 42501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,506 reviews
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Robert Gossett's profile image
Robert Gossett 
5 years ago

Biggest waste of time for numerous lies and excuses. Rather pay more to someone else than ever deal with them again. 

Business response:

We strive for 100% customer service and try to go above an beyond to offer the best service that we can to our customers when they stop in. In your case I am sorry if we fell short of that goal. We share inventory with 24 dealerships and unfortunately without a deposit to hold a vehicle it can be sold by any of those 24 locations. I am truly sorry that the 12 Dodge Challenger sold before you had an opportunity to test drive it. 

Brandon Puckett's profile image
Brandon Puckett 
5 years ago

Ran my credit with 5 banks in an hr Dropped my credit 20 pts from 708 to 688 in an hr Don Franklin says i have a 650 I get emails from transunion when my credit is run Im a first time buyer and in the national guard. Don Franklin lost a sale with me. Sorry way to do business. Vague about rebates as well. Get a job. Dont scam people for a living. Go into politics! 

Raquel Fleming's profile image
Raquel Fleming 
recommend  Recommended
5 years ago

They were very friendly and worked with us. Highly recommend them. 

Sandra Gibson's profile image
Sandra Gibson 
recommend  Recommended
5 years ago

Josh ...our saleman went above and beyond to help us .....everyone was very well presented and very nice ...thank you all 

Holly Alexander's profile image
Holly Alexander 
recommend  Recommended
5 years ago

Every time I visit I get friendly and helpful service! They do quality work. I have no complaints. 

Kring Lowe's profile image
Kring Lowe 
recommend  Recommended
5 years ago

James Adam is very helpful and responsive and I got the car I want and the price I want !!! I also left something I’m my car that I trade and he call me back to let me know and now his going to mail it back to me!!! I just love the service!!! Thanks James Adam!!! 

Robin Marcus Jones's profile image
Robin Marcus Jones 
recommend  Recommended
5 years ago

Dale Edwards and Joe Henderson are top notch. Highly recommend Don Franklin. 

Dale Edwards's profile image
Dale Edwards 
recommend  Recommended
5 years ago

great team of guys check them out 

Evan Hastie's profile image
Evan Hastie 
recommend  Recommended
5 years ago

My salesman Jeff Laswell was GREAT very nice and honest guy. Greeted me when i got there and was there for me the whole time. You could tell he truly liked his job and cared for his customers. Joe Henderson has also been a huge help with my buying experience and has followed up with me even after I left the lot. Overall the #DonFranklinFamily has been great i would recommend them to anyone looking to purchase a new vehicle 👍🏻 

Frequently asked questions about Don Marshall Nissan

How is Don Marshall Nissan rated?

Don Marshall Nissan has a 4.5 star rating with 1,506 reviews. 

When is Don Marshall Nissan open?

Don Marshall Nissan is closed now. It will open on Monday at 9:00 a.m. 

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