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Don Franklin Lexington Nissan

4.6

About this business

Location details

3360 Richmond Rd, Lexington, KY, 40509, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.62,539 reviews
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Brian Dotson's profile image
Brian Dotson 
3 years ago

Marking cars up $5000 just cause they can. Will not come off sticker. So they make about $7000-$9000 a car. Calls and says car is available then calls back and says no they sold it over sticker price. I have changed my mind to a Jeep Grand Cherokee L about $5000 less with all the same bells and features than the Pathfinder. Also rated better as well. So if you want to pay way over the MSRP then that’s your right. Good luck thanks for reading. 

Sid Chand's profile image
Sid Chand 
3 years ago

Junkie store with trash people running it 

Lou Grandrino's profile image
Lou Grandrino 
recommend  Recommended
3 years ago

We recently leased a new Rogue. The process was easy and the sales person Rich as well as the mangers were very willing to deal and were very friendly. We recommend seeing them if you are interested in a Nissan. 

Dee DiForti's profile image
Dee DiForti 
recommend  Recommended
3 years ago

Sales people are friendly & knowledgeable. I bought a 2021 Nissan Sentra SR car from there . I love it. 

Jack Muller's profile image
Jack Muller 
recommend  Recommended
3 years ago

They know what they are doing and stay ahead of servicing and maintaining the vehicle for the best performance and extended ownership. 

Deidra Benser's profile image
Deidra Benser 
recommend  Recommended
4 years ago

Amazing service and customer service. I didn’t feel pressured or pushed to buy a certain vehicle. Daimon Hult was amazing person to work with, and he was very responsive to emails and calls! 

Kim Reynolds's profile image
Kim Reynolds 
recommend  Recommended
4 years ago

Great selection of vehicles. Their customer service all around is top notch! From the moment we stepped onto the parking lot we were greeted with exceptional customer service. They listened to our needs and wants in a vehicle with no pressure. I truly believe this dealership treats you on how they would want to be treated with an up most respect and courtesy. Shout out to an incredible salesman Chris and on the finance end Albert. Definitely has my recommendation and thankfu… See more 

Tammy Heflin's profile image
Tammy Heflin 
4 years ago

Purchased a used 2017 Nissan Rogue from this dealership and at 65,000 miles the transmission went out. When I contacted the service department the individual I spoke with each time was very rude and unwilling to assist at all. I will never purchase another vehicle from them after the service I’ve been given following my purchase. They are great until you have an issue with your vehicle. 

Kathryn Harris's profile image
Kathryn Harris 
recommend  Recommended
4 years ago

Huge thanks to Cole Nissan, they have been doing anything and everything to get my car back in the road, just as the radio was going to be pulled out to put the new one in, Nissan alerted them, that the radio just needed a software update to resolve the issue! If they had put a new radio in it, it would have continued to kill batteries. Good-bye to my amazing loaner 2021 Rogue, and welcome home to my Sentra!! Thanks to Matt in service for all he did to make sure the issue was… See more 

Frequently asked questions about Don Franklin Lexington Nissan

How is Don Franklin Lexington Nissan rated?

Don Franklin Lexington Nissan has a 4.6 star rating with 2,539 reviews. 

When is Don Franklin Lexington Nissan open?

Don Franklin Lexington Nissan is open now. It will close at 7:00 p.m.  

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