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Distinctive Cleaning
- Home Cleaning
- Edina, MN
About this business
Location details
6135 Kellogg Ave., Edina, MN, 55424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with Distinctive Cleaning started when I purchased a $150 voucher from Crowd Cut for window cleaning for my two-story home. This was in April 2012. I tried to schedule the service and got no answer once, was asked to call back once, and was told someone would call me back (and didn't) once. I finally got to talk to someone who was willing to schedule an appointment for the cleaning and was told that they would call to confirm the day before. When it got to be 3:30 the afternoon before the scheduled cleaning and... read more
I hired Distinctive Cleaning last minute on Friday to clean for my upcoming Easter get-together (on Sunday) as my regular cleaning service had to cancel. Distinctive Cleaning, although they were booked up, squeezed me in due to the circumstances and did an amazing job! In fact, I am going to discontinue my cleanings with my old service and use Distinctive Cleaning from now! Thank you so much for saving me this past weekend girls, I really appreciate it!!!
Where most cleaning services offer a discount on the first cleaning, Distinctive Cleaning over charges for the first cleaning and are very deceptive with their pricing. I was quoted $165 over the phone and was made to believe that was the monthly cleaning fee. I then sent email asking for a quote and provided all the information required (i.e., square footage, # of bedrooms, # of bathrooms, and frequency) and received a different quote of $120 per cleaning. When I contacted them to say that I believed I was overcharged for m... read more
VERY FRUSTRATED! Not only did I not love the 3 hour window they give on when they are coming out, after being 1/2 late I called them to see how much longer they would be they said they don't clean windows now being its "snowing" out. I still have the confirmation call on my phone reminding me they will be out on Monday!!! They dropped the ball BIG TIME by not calling to cancel. I would have still wanted them to just wash the inside windows. Not a good first impression!!!
My experience with Distinctive Cleaning didn't start out so great when the cleaners were 30 minutes late for my appointment BUT they definitely made this up with the quality of the work they performed. Plus, they did explain that their previous job had taken a little longer than expected and I couldn't help but appreciate that they took the time to make sure the job was done right regardless of the time. Also, because they did meet all of my cleaning expectations, I am now using them on a regular basis and I hope that they c... read more
Great job, great girls, superb quality!!!
I work for Distinctive Cleaning but I also use them to clean my home and I LOVE them! I definately recommend this company and I would be happy to personnaly help anyone that is interested in a great cleaning service!!!
Horrible Service. Rescheduled/Canceled on me three time in a row over two weeks due to sick employees. Clearly their employees are unreliable and they don't want my business. Don't bother working with them...its not worth the hassle. I asked for a refund and will go some place where they want my business.
I have been using Lora with Distinctive Cleaning for weekly cleaning service for 3 years now and not only am I completely satisfied, but we pretty much consider Lora a part of our family! Thank you Lora and Distinctive Cleaning, we have recommended you too many friends and we will continue to do so!!!
Frequently asked questions about Distinctive Cleaning
How is Distinctive Cleaning rated?
Distinctive Cleaning has a 3.5 star rating with 106 reviews.
When is Distinctive Cleaning open?
Distinctive Cleaning is open now. It will close at 5:00 p.m.
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