Dish Express

Godfrey A. 

on BBB

8 years ago

I have been with dish for 4 months, I am not happy because I was sold in from AT&T, the package I realized was different and when i called dish to upgrade my package at least to what i had with AT&T it was twice the amount that I paid when I was with AT&T , not only that but they want me to enter a new contract with them, though I have an existing contract with them. I spoke with an associate who transfer me to a supervisor name shadid associate number qak. who was the worst sp. that I have ever seen. He came in antagonistic... read more

Nathan W. 

on BBB

8 years ago

Dish Network is rude and unprofessional. Received a call from an employee who identified herself as Jeri who was nothing but argumentative and full of excuses. I was duped into allowing this disgraceful company into running my credit just to have them try to stick me with excessive fees. Former customer and they will never get my business again. 

larry E. 

on BBB

8 years ago

I have an neighbor that has obtained an illegal dish net antenna and black box and they have the ability to interfere with my dish TV and I am harassed by them daily they want me to go some were else so they can have dish TV for the rest of there life for free. I have called dish to complain about it and they say call the sheriff. called the sheriff and they said not there problem call dish. and dish will not do anything about it just pay the bill and shut up I also get phone calls on my house phone and cell phone all the ti... read more

Cristina S. 

on BBB

8 years ago

Our receiver just stopped working on our primary TV, and dish network didn't send a representative with a new one, instead they sent us a new receiver through UPS and charged us for the shipping costs. The representative would have cost us $95! This isn't our property as we have to send the broken one back, it's their's! The unit was still under their "grace period", otherwise we would have had to pay for the new receiver as well. To me, we pay for their service, and their equipment failed. We should not have to pay anything... read more

Clifton C. 

on BBB

8 years ago

In August I had dish installed The dish was not properly installed. cable was run like there was a finite remaining on the planet and if they could of stretched it they would have. The dish and all the other equipment was not properly grounded; actually it was not grounded at all. the cable was run through an outside wall improperly with no drip loop. at sealed. Recently in December I had some issue with a DVR and promptly contact someone who diagnosed an internal issue with the DVR. I understand that things happen and was i... read more

Chris M. 

on BBB

8 years ago

I originally called because my hopper stopped working, it would not turn on in the morning. After unplugging and pressing the red reset button it finally came on. None of the joeys in the house would connect to the hopper now, the tv channels would take up to 3+ minutes to change(we timed it). You could not connect to the dvr or the search it would never find them. I was told to "update" my interface that will fix the issue. After waiting almost an hour for the system to update the interface, it wont work AT ALL NOW. No sign... read more

R.W. 

on BBB

8 years ago

I've been a Dish customer since 8/19/15 and have been happy with your service until recently. I went to trim some bushes on the side of my house and something caught my eye. The cable box was wide open with all of the cables/connectors hanging out in the weather. The cable box was left by our previous provider and was too small for all of the new Dish components. So the DISH installer just decided to use current equipment when it was obvious all of the materials would not accommodate the current box. Additionally, we had ano... read more

L.M. 

on BBB

8 years ago

Over charged on initial installation then discontinued service when I demanded the overcharge returned. 

Linda A. 

on BBB

8 years ago

Dish came and up graded my package without my permission or knowledge and charged me for it. when called they never answered why or put right