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Digitalocean

2.3

About this business

Location details

101 Avenue of the Americas, New York, NY, 00010, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.3543 reviews
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William Held's profile image
William Held 
7 years ago

Use a cloud provider that cares about providing quality resources at a clear understandable cost rather than nickel and diming customers with obtuse design. If you are looking for quick and easy hosting use Heroku instead. If you are looking for production servers use Amazon Web Service or Google Cloud. From their support team "Droplets that are powered off still incur hourly charges. This is because the hypervisor continues to reserve your share of CPU, RAM and disk (as well as the IP for your VPS)." You know, just like a p... read more

Tamilnadutv's profile image
Tamilnadutv 
7 years ago

supr 

Christof Küppers's profile image
Christof Küppers 
7 years ago

Signed up 4 days ago and my droplet is still inactive. No reaction to email, support ticket or social media message. That was my first and last try to go with DigitalOcean. Can cleary not recommend a company with such a bad/slow customer support. 

Sebastiaan Van Kuyk's profile image
Sebastiaan Van Kuyk 
7 years ago

Disgusting customer service. I have been working on a wordpress site hosted on Digital Ocean and one day it just blocked the account citing abuse. I opened a ticket saying this has been done in error, they replied 10 DAYS LATER! saying that: "The account has been placed in a status where activation is no longer possible. Billing will not occur and services are no longer available. Nothing additional would be required to discontinue the account going forward." What kind of explanation is this? I have client work on this serve... read more

Thiago Reis's profile image
Thiago Reis 
7 years ago

Account locked with no reason, impossible to get support to reply properly. 

Business response:

We'd be happy to help, but if your account is being reviewed by our Trust & Safety team, the support team is not typically able to expedite those reviews. 

Lucelly Eugenia Sanchez Gamboa's profile image
Lucelly Eugenia Sanchez Gamboa 
7 years ago

do not provide the support as it should be in my son's account the first few days they answered him he had to tell them about my account so they could answer 

Arjun Nantaka's profile image
Arjun Nantaka 
7 years ago

Supports team is very bad , also ticket 

Denis Yakimov's profile image
Denis Yakimov 
7 years ago

very good 

Jagdeep Singh's profile image
Jagdeep Singh 
7 years ago

Worst service. Account locked and server disabled without any warning or telling what is the problem. No response on support ticket. Please don't risk your servers by choosing Digital Ocean. I have lost all my hard work :( 

Frequently asked questions about Digitalocean

How is Digitalocean rated?

Digitalocean has a 2.3 star rating with 543 reviews. 

When is Digitalocean open?

Digitalocean is open now. It will close at 6:00 p.m.  

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