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Digitalocean

2.3

About this business

Location details

101 Avenue of the Americas, New York, NY, 00010, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.3543 reviews
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Steven Bucholtz's profile image
Steven Bucholtz 
recommend  Recommended
7 years ago

Have used them several times for projects as simple as Apache hosted web-pages, to integrated Flask deployments with LDAP. The thing that makes DigitalOcean stand out from the rest is their fantastic knowledge-base. It's rarely out of date, and there are guides available for whatever project you are wanting to do. Fantastic company, have had no negative experiences thus far. Would highly recommend. 

Vuk Puric's profile image
Vuk Puric 
7 years ago

No because, support is very very bad, tutorials are old, and not updated with current state of cloud...Problems with login to phpmyadmin,mysql, instalation of node.js etc 

Tim Falls's profile image
Tim Falls 
7 years ago

Groovy office, nice people 🤙 

Pierre Sciberras's profile image
Pierre Sciberras 
7 years ago

dur to a death in the family i was not able to think and for got to pay a bill - DigitalOcean -"More unfortunately, your Droplet was deleted as a result of an unpaid balance being carried for over three weeks." unfair as all my database was on there service NOW I HAVE NOT JUST LOST A FAMILY MUMBER BUT I HAVE LOST MY COMPANY FOR NOT PAYING A BILL NOT GOOD In these cases, we are not able to recover your Droplet, however if you resolve any outstanding balance you are more than welcome to create a new Droplet and begin using our... read more

Business response:

We apologize for any data loss after your account was suspended for non-payment. This type of issue can be avoided in the future, even if payment is not immediately received. Here are a few ways to prevent this type of issue: 1. Ensure the email address on-file is active and monitored. This will ensure the payment failure and/or billing notices are received so you can resolve any issue that may occur. 2. Ensure the payment method on-file has the sufficient funds available for your usage. 3. Add credit to your account via Pay... read more

Adrian Przy's profile image
Adrian Przy 
7 years ago

Really really bad service! After three attempts and ONE MONTH trying to fix my login problem with the support, I can not still login to my account and the support still says that there were no login attempts BUT how I could then create a droplet and HOW I could get a invoice this month for it? This company is driving me crazy. DO NOT USE THEM! 

Tony Pierre's profile image
Tony Pierre 
7 years ago

Stay far far away and pick a "real" cloud hosting provider like Google or AWS. My account was disabled because they had to "verify" my account. The droplet disabled for a week and I was still charged for that period ($460). I will do my best to make sure no one uses DO ever again. 

Business response:

Would you be interested in having this situation reviewed again by someone who was not involved in that process? If so, please email jdonnell@digitalocean.com and provide the email address on the account. We would very much like to look into this for you. 

Kunal Soni's profile image
Kunal Soni 
7 years ago

What a fucking service provided by digitalocean.. locked my account and do not unlock my account a lot of requests... never get the service of digital ocean..... 

Veer Yadav's profile image
Veer Yadav 
7 years ago

What a poor service provided by digitalocean.. locked my account and do not unlock my account a lot of requests... a poor and very bad behaviour support team never get the service of digital ocean..... 

Chris Clark's profile image
Chris Clark 
7 years ago

These guys are joke. Worst experience ever, the customer service is just awful...like 3rd world and cant speak English horrible...like bad. i had to repeat myself 4 times though there customer service system. Even then i couldn't get a solution to why i was locked out of my vps......Fucking Joke go to virmach, chicago vps, hell amazon is better than this. 

Business response:

Would you be interested in having this situation reviewed again by someone who was not involved in that process? If so, please email jdonnell@digitalocean.com and provide the email address on the account. We would very much like to look into this for you. 

Frequently asked questions about Digitalocean

How is Digitalocean rated?

Digitalocean has a 2.3 star rating with 543 reviews. 

When is Digitalocean open?

Digitalocean is closed now. It will open at 9:00 a.m. 

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