This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
DiFeo Kia
- Car Dealers
- Lakewood, NJ
About this business
Location details
1320 Ocean Ave, Lakewood, NJ, 08701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The first time I ever been in and didn’t feel pressured into getting services I couldn’t afford at the moment. I was treated well and taken cared of in a comfortable manner.
So far I have purchased two vehicles here since 2019. I love the sales staff and they're like family. Unfortunately I can't say the same for the service department. They have high turnover and every time I develop a trusting business relationship with one they're gone. I called today to make an appointment for an oil change and the guy tells me on the phone we don't do that anymore you'll have to book it online. I book online and it's over one week out. I decide to also check another platform with the same booking system for... read more
Business response:
Thank you for your continued support and feedback. We're glad to hear you've had positive experiences with our sales staff at Kia of Irvine, but we're sorry the service department hasn't met your expectations. We'll address these concerns internally to improve our services moving forward.
Fast and helpful. Also gave me stickers that were not added last time I came.
Violation of California Code, Vehicle Code - VEH § 11713. 1 5/24/24 a Google internet search pulled up a new Kia KNDCR3LE9R5145100 listed for $21,700. I checked Edmunds and iseecars websites, and same price. Internet sales manager ANNA CUEVAS responded to my email with links and verified my findings, said they would honor their offer. I said I'd pay cash, and she made appointment for 5/25/24so the car would be ready. 5/25/24 morning I took the 60 mile uber there. 930a after a sales meeting she said she never heard back from ... read more
Business response:
This experience sounds incredibly frustrating and disappointing. We take such matters seriously, and it's concerning to hear about the miscommunication and inconvenience you faced. We'd like to understand more about what happened here so we can address it properly. Please reach out directly when you have a moment. Thank you, Danielle Ortega - Manager - dortega@kiaofirvine.com
Vito was awesome! Very efficient , knowledgeable, professional, and great to work with! Will definitely be going back here for all our future purchases!
Business response:
Thank you for the fantastic review! We're delighted to hear Vito provided such efficient and professional service at DiFeo Kia. Looking forward to assisting with your future purchases!
Quality service department. Timely service and reasonable prices . Bought my car there. Great service consistently
Business response:
Thank you for the great feedback! We're glad to hear our service department at DiFeo Kia has consistently met your expectations. Safe driving!
I was able to get my car serviced and get in and out in a couple of hours. I always receive great service at Kia Country of Savannah.
Everything was great, ny service specialist was nice and I didn’t wait a long time.
Chris Skwiat was the best car salesman we could have asked for. He was thorough and very patient even with our extensive list of questions. We never felt rushed into a decision and felt like he was truly listening to our needs. If you want a comfortable and honest car buying experience, go here and ask for Chris. He’s the best, we LOVE our new car!!!
Business response:
We're delighted to hear Chris provided such a thorough and patient car-buying experience for you at DiFeo Kia. Enjoy your new ride!
Frequently asked questions about DiFeo Kia
How is DiFeo Kia rated?
DiFeo Kia has a 4.8 star rating with 2,912 reviews.
When is DiFeo Kia open?
DiFeo Kia is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com