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Dick Poe Dodge Ram sells new and used Dodge cars and trucks in El Paso Texas. We're here to get you in a high quality automobile! Dick Poe Dodge Ram offers a fantastic, wide collection of Dodge automobiles. We sell both brand new and pre-owned cars, and offer both factory and extended warranties for new vehicles. Our dealership has an inventory of over 100 used vehicles at any time. We have a service center on site to handle any repairs or maintenance you may need. Dick Poe also offers financing through Chrysler Capital, loc... read more
1363 Airway Blvd, El Paso, TX, 79925, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | Closed |
Roger Gallegos best service advisor ever. Great company everyone very helpful and friendly. Thank you all
Business response:
Roger's a great example of how hard our team works, DRay. Thanks for giving him the chance to get you the service you needed! If there's anything more we can do for you, don't hesitate to come back. -Dick Poe Dodge
Great customer service! Only place I go to for an oil change!
Business response:
We're honored to get your go-to shop to get your car's oil changed, Veronica! If there's ever anything else we can do for you, don't hesitate to come back to see us. -Dick Poe Dodge
Muy rápido el servicio y muy amables gracias
Business response:
We appreciate you taking time to leave your recommendation, Sandra! Please feel free to get in touch if we can ever assist you with anything. -Dick Poe Dodge
I finally brought my challenger here after taking it to two other dodge dealerships . Dick Poe Dodge met my expectations. Jacob in service was very professional and extremely helpful. He was very knowledgeable, and transperant with me, and went above and beyond. In fact, they cleaned up the mess that the other dealership created.If you need to take your car somewhere bring it here and ask for Jacob in service. You wont be disappointed. My car finally got fixed and they resolved the issues. They gave me peace of mind.
I went in I didn't get the price I wanted but they worked with me on the price and after allot of back and forth talking we come to a deal I can live it. I know it's hard time right now and I dont like pushy sales people. I had already worked a deal online and when i showed up I was attacked lol but i said I have a sales person im working with and they backed off. The place was being cleaned the whole 3hrs i was there and next day when i went back still cleaning making sure my safety and others was a priority. I was promised... read more
Business response:
We understand things can get frustrating during the purchase process, James, so we'll always do our best to keep things pleasant and working toward getting you the car you've been looking for at the price you need. Thanks for giving us the chance to show you how helpful, professional, and results-driven our team can be. If there's anything we can do for you in the future, we'd love to work with you again in the future. -Dick Poe Dodge
BAD CUSTOMER SERVIVE. BAD EXPERIENCE. NEVER AGAIN GOING THERE. DON'T RECOMEND. Tired of mechanics ripping me off so decided to take it to the dealership where they charged me almost 1600. Not only that but I never got a call for any updates on my car, and after them keeping my car for 2 weeks I get it back all dirty and I'm the one who had to call to see if it was ready they didn't even have the courtesy to call me to let me know it was ready for pick up. Once I picked it up all they did was charged and handed over the keys ... read more
You guys definitely need to work on the customer service aspect in this dealership too many people on there phone and service not given to customers waiting to be helped coming from sales department to service for our vehicle .. front service clerks on the phone laughing with service techs it’s ridiculous but yet get upset when u ask them to cash us out .. weird how that works out .. to do what you’re paid to do .. 1 hr walking around looking for someone to help us ..definitely not the same dealership that we encountered 201... read more
Nos hicieron dar el down payment primero diciendonos que el interes sería de 10% el cual aceptamos y a la hora de firmar nos dijeron que era el 18% y rechazamos la oferta, falta mucha comunicacion de finanzas hacia los vendedores y el servicio es muy muy lento .
We just bought our truck and BRIAN RAMIREZ found exactly what we were looking for! Jorge did the paperwork and it was quick and went well! I had bought parts here in the past for my Dodge and they were helpful. They have a variety of Military discounts. Other comments included buyers who FAILED TO RESEARCH THE HISTORY of their vehicle and therefore their complaints are NOT OF ANY VALUE. "Buyer be aware!". I would recommend this place to others, just do your research and don't buy on impulse.
Dick Poe Dodge Inc has a 4.1 star rating with 106 reviews.
Dick Poe Dodge Inc is open now. It will close at 8:00 p.m.
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