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Diamond RV Center Inc

4.0

About this business

Location details

188 West St, West Hatfield, MA, 01088, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat8:30 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.0228 reviews
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Gary Anderson's profile image
Gary Anderson 
recommend  Recommended
4 years ago

We purchased a new Coleman travel trailer in Nov 18. Had a very good experience with this at Camping World. Service has been great the couple of times we have been there. I would recommend Camping World to anyone. 

Business response:

We're so glad to hear that we've been of good service to you, Gary! Thank you for the kind words and recommendation! 

Jay Joyce's profile image
Jay Joyce 
recommend  Recommended
4 years ago

Kenny was great, called us when they got something in that fit our requirements. Gave us plenty of time to look at different campers while he stepped outside, letting us talk among ourselves. Answered any questions we had. If he didn’t know the answer quickly found answer. 

Amy Tater Ramsey's profile image
Amy Tater Ramsey 
recommend  Recommended
4 years ago

Delivery days are the BEST at TJCC in Marion, NC! Staff in sales and service are amazing! If you’re looking for a new or used RV with southern hospitality, come see us! 

Randy Ramsey's profile image
Randy Ramsey 
recommend  Recommended
4 years ago

Great service! Amazing and professional salesmen! Very pleased. 

Teri Mazie Benjamin's profile image
Teri Mazie Benjamin 
4 years ago

Purchased our camper in January 2020. We did not receive paperwork and have had to call multiple time to try to get help. They will not respond to messages and no one takes responsibility for anything. Teri Benjamin 

Business response:

Hi Teri, we're very sorry to hear about this and we'd like to make sure you get in contact with the right people. Can you please send us a private message with your phone number? 

Eliza Hays's profile image
Eliza Hays 
4 years ago

Only good until you sign on the dotted line. Don’t expect much from their service sept or help after you buy the camper. If you find a good used one there by all means get it but be aware after that your on your own. 

Business response:

Hi Eliza, we're sorry to hear about this. We'd like to hear more about this so we can share this with our corporate team. Would you mind sending us a private message with more detail? 

Jan Grafton's profile image
Jan Grafton 
recommend  Recommended
4 years ago

We had an Excellent experience with the Colfax location Service Department of Camping World. We had a terrible experience at another location, so this was a very welcome surprise! Emily was super helpful, as was the Service Director, Rick Rhodes. Both Emily and Rick went above and beyond to help our multiple service problems. We appreciate it so much! 

Giorgio Bucci's profile image
Giorgio Bucci 
recommend  Recommended
4 years ago

I bought a 2020 Thor Magnitude BB35 from this location of Camping World. I took the RV in for some warranty repair in early September. After a very slow start the Service Manager John Springmayer stepped in and delivered the RV in the time promises with everything done very professional. Hopefully under his leadership the whole department will turn around and be more costumer oriented. 

Business response:

We're so glad to hear our team was able to get you up and running and back on the road! Thanks for coming in 😊 

Kaitlin McLaughlin's profile image
Kaitlin McLaughlin 
4 years ago

We drove 3 and a half hours to look at the units for sale at this location of Camping World. We were there on a Sunday during a special event they were having. We signed a purchase agreement on a 6 year old unit, gave them full asking price, left a deposit, and set up a date for pick up. We had a great sales person in Jennifer but after we left we never heard from her again. I’m also rather confused by the fact that she left a 5 star review on google for them when she’s a sal... Continue Reading 

Business response:

Hi Kaitlin, we apologize for your experience at our store, and appreciate the feedback. We would like to pass along your review to our corporate team. Could you please PM us? 

Frequently asked questions about Diamond RV Center Inc

How is Diamond RV Center Inc rated?

Diamond RV Center Inc has a 4 star rating with 228 reviews. 

When is Diamond RV Center Inc open?

Diamond RV Center Inc is closed now. It will open tomorrow at 8:30 a.m. 

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