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Diamond RV Center Inc
- RV Dealers
- West Hatfield, MA
About this business
Location details
188 West St, West Hatfield, MA, 01088, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Business response:
Hi Jane, we are terribly sorry to hear you had unpleasant experience with our store. Please PM us if there is anything we can do.
I typically do not say anything negative about a company, but please do NOT buy a RV from Camping World as they do not stand behind their product. This is my story, it is very long, but don’t fall victim! I sent this email to their CEO Marcus:...Continue Reading
Business response:
Hi Nathan, we understand your frustration and would like to help. Can you please send us a private message with the phone number associated with your account?
RecommendedGrowing up, my family always came to Tom Johnson whether it was to buy a camper or camp at the campground. Today, my husband and I purchased our FIRST camper and had the BEST experience possible! After learning that my husband is a Trooper, they let him know they were thankful for what he does and prayed for him ❤️ Also, walked us through the entire camper before we left to make sure we knew how everything worked and felt confident using our camper when we take our first camping trip in a couple of weeks! Tom Johnson Camping... read more
Business response:
Thanks for the kind words Kyndle! You'll always hold a special place in our hearts too ❤️
RecommendedGreat place to get all your camping needs
What is the matter with you people? After reading the reviews, I wouldn’t send a bicycle to you for repair. I saw “I’m sorry” an inordinate number of times from the “management “. Sounds of dishonesty, rip offs and illegal business practices. You should be ashamed of yourselves!
Business response:
Hey Patrice, we are here to help customers whenever they have issues and we do our very best to solve them. If you are currently experiencing problems with any of our locations, please let us know the details in a PM. We would love to help.
RecommendedSuper service. Was seen as soon as I showed up. Got my solar repair done quick while I waited. I will definitely use them again when the need arises.
RecommendedEmily Myers has been very helpful.
Business response:
Good to hear! We'll let her know :)
RecommendedOur experience was wonderful from start to finish. We traded in our old camper and were happy with the price they gave us. The customer service has been brilliant, we dealt with Holly and, honestly she was incredible. We are really happy. I know some people aren’t happy but really, with a little patience and good will everything has been great for us. Just be kind people.
Business response:
We're so glad to hear that Holly was able to help you with that trade! Thank you for the kind word and recommendation Jaki!
Very unprofessional, very unorganized, extremely bad communication between customer and salesman. We were looking at a camper to purchase and while my husband was literally standing in the camper they sold it to someone over the phone absolutely not consideration for us they are all about the money. Even hours after they sold the camper from right under us they still messaged me wanting to know if I want to set up a time to look at it, and I had to tell them they sold it already. It’s sad that 8 people can’t effectively comm... read more
Business response:
Hey Marisa, we are so sorry to hear about this experience and we are passing this information to our Senior Management. If you would like to discuss this further, please provide us with your phone number in a private message. We can have someone reach out!
Frequently asked questions about Diamond RV Center Inc
How is Diamond RV Center Inc rated?
Diamond RV Center Inc has a 4 star rating with 228 reviews.
When is Diamond RV Center Inc open?
Diamond RV Center Inc is closed now. It will open tomorrow at 8:30 a.m.
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