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Decatur Memorial Hospital: Emergency Room

3.4

About this business

We recognize the fast, effective care in the Emergency Department is crucial to better outcomes. At DMH, our Emergency Care Center and Level II Trauma Center will provide patients access to quality care quicker. The Emergency Care Center at Decatur Memorial Hospital is open 24 hours a day, 7 days a week and accepts and treats patients of all ages and diagnoses. The nurses and doctors all receive specialized training for patients who present special challenges, such as pediatric and trauma patients. 

Location details

2300 N Edward St, Decatur, IL, 62526, United States

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3.4452 reviews
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Shavonne Pounders's profile image
Shavonne Pounders 
3 years ago

I have never been a fan of this hospital as the Staff has been some of the rudest, lazy, and unprofessional group I have ever encountered. I currently have a family member staying here due to having COVID, and the experience was great when the House Coordinator thought she could lie and force us to take our loved one off the ventilator. This almost caused a huge conflict with our family until we confronted her during family meetings. Since then, his care has completely gone ... Continue Reading 

Business response:

Hi Shavonne, we're sorry to hear this and appreciate you sharing it with us. Please help us learn more by reaching out to our Patient Experience Team at 217-876-2007. 

Terry Hedding's profile image
Terry Hedding 
3 years ago

been going here for 50 yrs always pay my bills yes i have insurance and make payments on their payment plan made monthly payments and yes its been sometime since it was 0 but i sent payments every month. Now someone has decided since i cant pay 100 dollars they turn me over to a collection. told me they had a program that loans you money and you pay them . hum same thing i was doing know thats the way i would treat a paying client of mine. Beware people if your not cash your of no value to them. funny how this came up during... read more

Daniela Bandida's profile image
Daniela Bandida 
recommend  Recommended
4 years ago

GI staff were kind as well as Dr.Pyle. 

Business response:

Thank you for sharing your review. Take care. 

Danielle Outlaw's profile image
Danielle Outlaw 
recommend  Recommended
4 years ago

GI staff were kind as well as Dr.Pyle. 

Blake Buell's profile image
Blake Buell 
recommend  Recommended
4 years ago

Awesome care at DMH, just don't get admitted, some nurses are just plain rude and there's no one to watch over them during this pandemic. It was a great place until Covid protocol's kicked in. 

Business response:

Hi Blake, thank you for sharing your experience with us. Please help us learn more by reaching out to our Patient Experience Team at 217-876-2007. 

Carla Hankla's profile image
Carla Hankla 
4 years ago

Sitting for 3 hours and not being seen by a Dr is ridiculous. We could have driven to St Louis and seen a Dr sooner. This hospital has gone downhill in the worst way in the last few years. Totally understand why people don't want to come here anymore. 

Business response:

Hi Carla, we're sorry to hear about this. Please help us learn more by reaching out to our Patient Experience Team at 217-876-2007. 

Jessica Jay G Gilbert's profile image
Jessica Jay G Gilbert 
4 years ago

horrible experience this past week with DMH My mother broke her leg, Overnight nurse left her in a urine pan for an hour and now her doctor is rushing her home for the weekend with pins sticking out of open wounds in her leg to wait to be transferred to Springfield MONDAY. The doctor showed NO compassion and now my family will have to perform nurse's and doctor's duties. Do not take your loved ones to DMH if you care about them. 

Business response:

Hi Jessica, We are sorry to hear about this. We appreciate the feedback and will let our team know about your loved one's experience. Please consider calling our Patient Experience Team at 217-876-2007 so that we can learn more. 

Chris Basten's profile image
Chris Basten 
4 years ago

If you aren’t a covid patient they don’t have time for you. Grandson cut his finger and needed stitches, they glued it instead even after my son in law questioned if that was the right thing to do considering how bad it was. Next day horribly infected. Several doctors said it should have been stitched. He should’ve had an antibiotic. 

Iola Washington's profile image
Iola Washington 
recommend  Recommended
4 years ago

Yes D M H is the only I will go to 

Frequently asked questions about Decatur Memorial Hospital: Emergency Room

How is Decatur Memorial Hospital: Emergency Room rated?

Decatur Memorial Hospital: Emergency Room has a 3.4 star rating with 452 reviews. 

When is Decatur Memorial Hospital: Emergency Room open?

Decatur Memorial Hospital: Emergency Room is open now. It is open 24/7. 

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