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Dean Team Subaru in Ballwin, Missouri is the #1 new and used Subaru dealer in the state of Missouri that provides stellar service to customers all over the Midwest. We are continually recognized as having one of the top customer satisfaction ratings in the country. Dean Team also has the largest available selection of the new and used Subaru Forester, Outback, XV Crosstrek, Impreza, Legacy, and WRX vehicles. You, our customer, can expect the lowest price on any of these new 2016 Subaru cars in Ballwin and Missouri. The combi... read more
15121 Manchester Rd, Ballwin, MO, 63011, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Exceptional, quick service at the Dean Team today, suprised my girlfriend with a Volkswagen Tiguan, and couldn't have done it without the help from Scott Roberts, John Biermann, Dustin Westhoff! Thank you guys, she loves it!!!!
If you like feeling taken advantage of and helpless this is the place to go. Tony Wright was my salesman when I when I bought my 2015 Subaru Outback. He went out of his way to sell me my car. Now 2 and a half years later I am having issues with my car because the battery that came with it is not the recommended size battery for my car. I took it to Dean Team Subaru service department and they said that I would have to purchase the at new battery. I went to talk to Tony thinking that he would be able to help me out but he was... read more
They were very helpful when purchasing my beetle, I would recommend to anyone.
We had an amazingly easy buying experience here. Our salesman Adam Smith was professional and knowledgeable. We can't say enough about how smooth everything went. We will be returning customers!
You have lost my business and I will be sharing with everyone I know not to use your service department. You gave me an estimate on my car and quoted me about $1900 in repairs for things I was told had to be replaced and not repaired. I got a second opinion and not only did you try to over charge me on parts but I was able to have everything repaired. My bill at Lou Fusz Subaru was a grand total of....wait for it...$80. Also, I would like to comment on their customer service. It is horrible, I brought my car in on a Tuesday ... read more
Business response:
My name is Tom Gould and I am the Service Director and was reading your comments here and would like to get some more information as to what happened and what repairs were quoted to you. I have looked at the repair order and see complaints about temperature and rattles but nothing on there that i see as a major concern to justify $1900.00. I also would like to talk to you about the attempts to contact someone at my dealership. I will try to call you today or if you would like you can call me at 636-227-0100 i will be here al... read more
Ordered parts for my Subaru STI. All special orders have to be pre-paid, no big deal paid the bill and parts rep said it will be here next day. Drove 1 hour to get the parts and arrived 1 hour after they had opened. Was unable to pick up the part since the order had not been checked in yet. Was told it might be an hour or 2 before my part was checked in. 10 minutes later a representative walked out and said, well looks like we didn't even order your part. It's not here. So now I have a car down, no parts, and found out anoth... read more
Business response:
Just a follow up to make sure you received the parts and the refund to your credit card.
This place is awesome! Friendly people and very prompt.
Business response:
Thank you for the kind words April!
Dean Team Subaru has a 4.3 star rating with 753 reviews.
Dean Team Subaru is closed now. It will open tomorrow at 7:00 a.m.
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