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DCH Paramus Honda
- Car Dealers
- Paramus, NJ
About this business
Location details
120 NJ-4, (mackay ave), Paramus, NJ, 07652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | Closed |
RecommendedThis place is just beyond amazing. Very high level of professionalism and care was given to me by Raymond Saade “ Ray” . He was friendly, no pressure, and I got the best price without any haggling. He was very helpful to answer questions, explain the options. The whole process of purchasing my new CRV was super smooth and positive . I would definitely recommend this location and their team.
Business response:
Sherine, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Chandler! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Recommendedeasy breezy pressure free sales. I was impressed with Danielle online and via phone and Michael in person. yall rock! thank you for the stress free experience!
Business response:
Thanks Cannon! We're so glad you had a great experience with Danielle and Michael, and that you were well accommodated from start to finish. We appreciate your business and hope to work with you again in the future.
I have signed a deal with this dealership on October 2020. Once the deal is done, there is no post purchase customer service, nobody responded to my emails, phone calls and follow up. They just know you till the moment you are making the deal. Pls pls and pls do not waste your time and money with this dealership they are the worst in the area, the last time I talked to their reception she promised me the dealership will call me back on Thursday. But it never happened. I have made the biggest mistake of my life signing a deal... read more
RecommendedI have driven Honda's for many years now and have always gotten great service. They are always kind, polite and treat me like one of the family. I have never been disappointed with any service I have needed and they go out of their way to help in any way possible. Thank you for all you do to make a customer feel special.
RecommendedTim was so easy to work with and helpful with our car issue. He was persistent in calling me each week until the part came in. Thank you!
Business response:
Hi, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!
I just bought a car in December and in February started having transmission problems. We were told that it would have to be taken to Ford and after a few days received a call asking if we could take it to Ford for them. Seriously. Now we are being told it will take three weeks till we get the car back. So for three weeks we are down a car. I hope this never happens to anyone ever again. Honda will not give a temporary replacement and neither will Ford. If Ford had a recall on this type of car why the hell would you sell it a... read more
If you want to sit in the waiting area for 1 hour and 45 minutes for a simple oil change then Joe Morgan Honda is your place to go! No other services but a simple oil change and when I mentioned it had been that long to the service advisor, not even a hint of an apology.
I arrived early and decided to buy with cash. Yet it took almost 7 hours to purchase my vehicle. I was stalled and lied to about the amount of time it would take to complete my transaction. Once I left the dealership a low tire light came on and will not turn off. I called and they said to bring it to their service department without an appointment. I was staying approximately 37 miles away and didn’t have another 8 hours to wait for them to get around to fixing my problem. I would not recommend AutoNation Honda to anyone!
Business response:
Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (480) 505-5186 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
RecommendedThe folks at Grainger Honda exceeded our expectations. Everyone we dent with was polite and professional. I would highly recommend them to anyone looking for a new ride. Well done Grainger.
Business response:
Thank you David! We're pleased to hear that all of your needs and expectations were met during your latest visit to our dealership, and that the whole team made sure you had a great experience. We appreciate your recommendation and hope to work with you again in the future.
Frequently asked questions about DCH Paramus Honda
How is DCH Paramus Honda rated?
DCH Paramus Honda has a 4.5 star rating with 563 reviews.
When is DCH Paramus Honda open?
DCH Paramus Honda is closed now. It will open at 9:00 a.m.
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