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Davis-Moore Chrysler Dodge Jeep Ram FIAT of Wichita, Kansas, offers something for everyone in our inventory of new, used, and certified pre-owned cars and SUVs. And with a selection of models under $15,000, we do mean everyone. Consider the Davis-Moore 360 Guarantee Plan, which provides enhanced vehicle coverage, lifetime powertrain warranty, and other perks. The financial advisors in our Finance Center offer expert guidance, whether you want to value a vehicle trade-in or need to get pre-approved for a car loan. Schedule an... read more
7675 E Kellogg Dr, Wichita, KS, 67207, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Terrible Customer Service Made appointment around June 24th, was told to bring vehicle in at 10:30am on July 1st and it would take about an hour if we wanted to wait on it. We decided to drop it off at 8:00am to give them more time. I finally called at 3:05pm as I had no call from DM. When I spoke to the service advisor he said they had not worked on it yet. I asked what the appointment was for at 10:30 and was told the appointment I made a week prior was to just speak to the service advisor, not to work on the vehicle. A we... read more
Business response:
We are so sorry the visit did not meet your expectations. Chris Leis has reached out to you by phone, to talk this over with you. Thank you.
Wonderful IC was incredibly professional and made my car buying experience enjoyable. He made sure I received a great rate for the right vehicle for me.
Business response:
Thank you so much, we will be sure and let IC know! We are very happy to have helped you!
2012 RAM Engine Knock My 2012 Dodge RAM 1500 recently acquired an loud knock coming from the engine area. Bob, my Service Advisor, took care of what turned out to be a serious engine repair. I appreciated Bob's explanation of the problem and his periodic updates on the repair status. I especially appreciated Bob's honesty following a minor hiccup during the repair process. Davis-Moore RAM did me fair and square on getting this major repair resolved.
Business response:
We are so glad to hear that and will be sure to pass on the good words to Bob! Thank you for the opportunity to serve you!
Above and Beyond I went in for an oil change and they identified for me other work that needed to be done and even made time to get the work done today instead of me having to come back on another day. They called thinking there was additional work they needed to do but after I gave my approval to do the additional work, they looked into it a little deeper and did not do the work because they felt like it would still work for me at least until my next oil change. Not only did they do all of the defined work on my car, they a... read more
Business response:
Thank you for sharing that, we appreciate the opportunity to serve you!
Great experience all around I loath car dealerships and buying cars, so I was ready to spend half a day bickering with someone and their imaginary manager to get into a new vehicle. What happened was as far from that as possible. Jason Bass and I.C. Collins were a pleasure to deal with. I.C. had our financing laid out in easy to understand terms, all options we had, and was truthful in our dealings. Not once did he have to "check with a manager". Jason helped my wife with setting up several of the things in our new vehicle, ... read more
Business response:
Thank you for sharing your kind words! We do our best to give customers an exceptional and stress free buying experience!
Service Fast, friendly customer service, highly recommend. Excellent faciality clean and all employee's were very friendly and had excellent knowledge of the product. Thank you
Fast and Friendly Service I scheduled my 1997 Jeep Grand Cherokee for factory recall work. The labor was estimated to take approximately 2 hours in length. Davis Moore actually finished the job in 48 minutes. Everything looked great. Davis Moore has a very nice, modern facility with a comfortable lounge for waiting customers. I am happy both with my vehicle and the customer experience.
Not a good experience. Will not return. I had an appointment scheduled for 7 am on 3/14/2015. I dropped off my car the evening prior (3/13) around 5 pm. When I returned at noon on the 14th the service had not even been started. This was for a simple transmission fluid change. Why bother scheduling appointments?
Business response:
We apologize for not meeting your expectations this past weekend with your service appointment. We had a rush of traffic and should have done a better job at keeping you updated with the progress of your vehicle. Please feel free to call our Service Manager directly if you would like to visit about this. His name is Chris Lies and he can be reached at 316-618-2185.
Avoid this dealership Recently retired back to Wichita & have had 2 experiences with davis moore service & terrance a service advisor. Both experiences terrible, lied to repeatedly, repeated attempts to rip off, terrible attitude by terrance as other reviewers have noted. 1st time was the recall of the dangerous airbag that has been all over the national news, injuring or killing people. When called to replace told my vin# not on recall. After receiving another letter notification from Chrysler that my car was at risk & on r... read more
Davis-Moore Chrysler Dodge Jeep Ram FIAT has a 4.6 star rating with 3,352 reviews.
Davis-Moore Chrysler Dodge Jeep Ram FIAT is open now. It will close at 8:00 p.m.
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