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Davis-Moore Chrysler Dodge Jeep Ram FIAT
- Car Dealers
- Wichita, KS
About this business
Davis-Moore Chrysler Dodge Jeep Ram FIAT of Wichita, Kansas, offers something for everyone in our inventory of new, used, and certified pre-owned cars and SUVs. And with a selection of models under $15,000, we do mean everyone. Consider the Davis-Moore 360 Guarantee Plan, which provides enhanced vehicle coverage, lifetime powertrain warranty, and other perks. The financial advisors in our Finance Center offer expert guidance, whether you want to value a vehicle trade-in or need to get pre-approved for a car loan. Schedule an... read more
Location details
7675 E Kellogg Dr, Wichita, KS, 67207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great dealership and great customer service My salesperson, Aaron Mursch was really great. His attention to detail and the fact that he stayed in touch with me almost on a daily basis on my car's status was very helpful. I would recommend Aaron to anyone looking for a vehicle. He did a great job with the purchase and he really takes care of his customers. I actually drove from Kansas City area to work with him on my 4C purchase. The dealership was clean and well maintained. The entire staff was nice and helpful. As I went in... read more
Business response:
Thanks for taking the time to leave us a review. Aaron and Satya are indeed great assets to Davis-Moore. Please swing by anytime you are in town.
Go elsewhere I took in my Car 1999 Old Intrigue for some minor repairs. The repairs were scheduled to take 2 days. Parts didn't get ordered. Then the wrong parts got ordered. 9 days after taking the car in (and 7 days after it was supposed to be done) it was finally completed. What did I get for my trouble? $50 off of a $1,700 bill. I won't ever have my car worked on by them ever again. I won't buy a car from them and I will recommend that anyone looking for a car go anyplace but there. How are they still in business?
Business response:
We are sorry to hear that we were unable to meet your needs in a satisfactory manner. We here at Davis-Moore Chrysler, Dodge, Jeep, Ram are continually striving to improve as a business and shoot for 100% customer satisfaction. Unfortunately we have been unable to provide you with 100% satisfaction this time. Chris Lies, our Service Manager, has tried to reach out to you to visit about this experience, but has not had any luck catching you. Please feel free to reach out to him at 316-618-2185 or Joe the GM at 316-618-2110. D... read more
Horrible Service, Jeep, Scheduled Appointment I was told it would take 48 hours to complete an 8.5 hour job, no worries 7 days later it was completed. I called Monday(3 days late) and left a voicemail with service rep and heard nothing back after an hour and a half I called back and was told I could leave a voicemail and said no I will wait to speak with him directly. He informed me he still needed to check with the tech working on the jeep as he was unsure of it's status but believed the part's weren't on hand why schedule ... read more
Business response:
We are sorry to hear that we were unable to meet your needs in a satisfactory manor. We here at Davis-Moore Chrysler, Dodge, Jeep, Ram are continually striving to improve as a business and shoot for 100% customer satisfaction. Unfortunately we have been unable to provide you with 100% satisfaction this time. I know that Chris Lies, our Service Manager, has reached out to you to visit about the situation. Like he said he would love a chance to make things right for you. Thanks again and sorry that we were not able to provide ... read more
Horrible Customer Service Known transmission issue and no resolution yet. Keep getting the run around. Vehicle barely has 4300 miles and this is the second time taking it in to be serviced for the same issue. As far as the customer service, it was horrible. When I was originally greeted, all I was told was "what can we do for you". I did not even know the name of the person assisiting me. When I expressed concern, there was no acknowledgement whatsover. When I came time to pick up my vehicle, he then became friendly and told... read more
Business response:
Thanks for your review. We here at Davis-Moore Chrysler, Dodge, Jeep, Ram are continually striving to improve as a business and shoot for 100% customer satisfaction. Unfortunately we have been unable to provide you with 100% satisfaction this time. Chris Lies our Service Manager has reached out to you and the two have you have been working on a couple solutions. As of right now you are driving the vehicle for a couple weeks after this latest flash the Chrysler has released for the vehicle and will be getting back with us. As... read more
Horrible Customer Service Their service department is in need of a lesson on customer service. I had an appointment last week that they cancelled on me after I had already began my 1.5 hour drive for my appointment "because they were too busy". They rescheduled me for tomorrow morning at 9am and at 8 pm tonight, they call to tell me they need to reschedule because "even if i showed up they won't have time to see me". THEY scheduled my appointment. How can they be too busy at 9am on the day they scheduled me for a week in adv... read more
Business response:
Caitlin it sounds like you and the Service Advisor and Manager has played phone tag a few times the last two days. Unfortunately there was a misunderstanding on the first message that was left for you. When we realized that we had to reschedule you once before we called and told you to come in anyway and we would get you taken care of. The last message received by you stated that you were going to have another dealer handle the repair. We apologize for the miscommunications and that we were not able to provide you 100% satis... read more
Great Purchase Experience After doing a lot of online research I contacted Davis-Moore though internet sales. I made initial contact with one of the internet sales associates who placed me in the hands of Jayson Bass. Jayson did a nice job showing me the vehicle I was interested in, along with discussing the specific features of the vehicle I was looking at. The negotiation process went smoothly and I never felt pressured by Jayson. I'd recommend him for sure. Mark
Business response:
Thanks for your review. We do try to make it as easy as possible no matter which way a customer chooses to do business with us. Davis-Moore
terrible customer service Dont know why they have an internet sales team beacuase I guess they cant sell cars. I was purchasing a car from them online and i was at final stage of talking about interest rates (after they pulled my credit rating). So we agreed on price, agreed on trade in, credit was all set and then he tells me someone else is there now to look at and they sold it! I dont know how my doing it online was any different than sitting at there desk.
Terrance Hill Took my 09 ram in for an air conditioner problem I dealt with Terence Hill he is probably the best service writer I've ever dealt with great guy!! the bill would've been close to $1300 when I picked it up he told me that there was a factory recall and it cost me $0, he called me twice a day to inform me if the progress of my truck Most professional service writer I have ever dealt with . He will be the only writer I deal with anymore .I don't know how muck $ he makes but he needs a raise!!!!! THANK YOU Terrance
Business response:
Thank you so much for the positive words, we will be sure and let Terrance know! We are so happy we could help you.
Damaged vehicle returned, given misinformation throughout. I came in from out of town to fix a recall problem. I was told with no uncertainty the work would be finished before the close of business that day; so I waited several hours. Upon returning, I was informed that the vehicle doors had to be removed and gutted and I would have to return the following day. This was an annoyance, but things happen. When I returned the next day after pulling my jeep from the garage I noticed a 4 inch crack in my front windshield that star... read more
Business response:
Chris, our Service Manager, and you have spoken about this issue a few times and realized that it was a chip in the windshield that caused the crack. Chris, did however offer you a couple options to get the windshield replaced with us helping to cover part of the expense. Last time the two of you spoke you let Chris know you chose to have it replaced at a local Windshield shop with an inexpensive aftermarket windshield. You said that you appreciated what he had offered to help with.
Frequently asked questions about Davis-Moore Chrysler Dodge Jeep Ram FIAT
How is Davis-Moore Chrysler Dodge Jeep Ram FIAT rated?
Davis-Moore Chrysler Dodge Jeep Ram FIAT has a 4.6 star rating with 3,352 reviews.
When is Davis-Moore Chrysler Dodge Jeep Ram FIAT open?
Davis-Moore Chrysler Dodge Jeep Ram FIAT is open now. It will close at 8:00 p.m.
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