Davis-Moore Chrysler Dodge Jeep Ram FIAT

JbGood 

on DealerRater

9 years ago

3 days in the shop nothing resolved First visit with this service advisor James Lafountain I dropped off my vehicle at 9am to have two issues looked at under warranty. As 3:30pm came around I called and left a message for James to see the status of my vehicle, no call back. Called a Second time at 4:30pm left message, no reply. Called a third time at 5:40, no call back service closes at 6pm. Got a ride to get my vehicle from Davis-Moore had to get the sales manager and several others to get my keys out of the safe. The next ... read more

jeep2012 

on DealerRater

9 years ago

Went the extra mile! Terrance and his team did a GREAT job of thoroughly resolving my concerns and addressing the specific issues I noted. He even worked me in without an appointment! After the service was completed, I had the opportunity to talk to the technician who serviced my vehicle and he also was very helpful, informative, and even updated the software on my vehicle in addition to taking care of the requested work. My experience with the service department at this dealership has been consistently positive! Thank you! 

dondennis24 

on DealerRater

9 years ago

too long for the job. Job took too long but when it was explained to me what happened, it seems posable and could happen to anyone. Hope for better experience in the future 

sab 

on DealerRater

9 years ago

Another quality experience Always a friendly experience. I was greeted by name right as I pulled in. Prompt service! Very willing and open to answer any of my questions. 

pa604 

on DealerRater

9 years ago

Jeep trailer hitch recall service. No negative issues from staff, was treated respectfully and the recall problem was corrected in a timely manner. Nice waiting room environment as well. Thank You! 

FH500LDriver 

on DealerRater

9 years ago

First New Car Very helpful, knowledgeable, and willing to assist in finding the right vehicle for the individual customer. I didn't feel swarmed by staff or salespeople. 

Jackie 

on DealerRater

9 years ago

Tried and True over the years It took several days waiting on the parts, but we've always trusted Davis-Moore in Wichita, to sell and service our vehicles. (Over the years we have purchased 10 vehicles from Davis-Moore). So it was worth the wait and we drove out with not only our Chrysler van repaired and in excellent working order but also our one ton Dodge Dually Truck. Bob provided great customer care as we really appreciated being kept informed. With care like this we will be coming back for our next vehicle. I would rec... read more

mrs5000 

on DealerRater

9 years ago

Excellent from start to finish. Thank you. I had an emergency in which my Jeep Wrangler broke down and would not start or run. The Davis-Moore Chrysler Dodge Jeep Ram Service Department helped us immensely. They were able to help us arrange for transportation of my vehicle to the service department. They made the repairs quickly and very efficiently. We enjoy working with Terrance Hill who is always extremely knowledgeable and super-helpful. It is such a pleasure to work with such a competent and insightful Service Consultan... read more

Zambrano 

on DealerRater

9 years ago

Best Service In Wichita KS Been having problems with my car for the past few months. Took it to the other Chrysler dealer in town and couldn't fix it. Took it over to Bob and was fixed in two days. He was always fallowing up with phone calls to update the status. Will definitely come back every time. Thank you so much for all your help. Once again feel safe driving my car.