David McDermott Lexus of New Haven's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

David McDermott Lexus of New Haven

4.7

About this business

David McDermott Lexus of New Haven is the top luxury car dealer on the Connecticut shoreline. We have a fine selection of Lexus cars, SUVs & hybrids for East Haven, Milford, Hamden, and beyond. 

Location details

655 Main St, East Haven, CT, 06512, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,661 reviews
Select a rating
jaysun1's profile image
11 years ago

Service The customer service and complimentary car wash was great and much appreciated. Don't take this as a complaint, but just as an observation, I was surprised to see that the floors were vacuumed inside the car, but the dash board was not wiped down. It just seemed odd that everything looked pretty clean except the dust on the dash and console. I'm sure other clients may have the same reaction. Again not a complaint, but just a constructive suggestion based on my observation. Thanks, again. 

DKrier's profile image
11 years ago

Great Reliable Competent Service I have been dealing with this Lexus Dealer now for 11 years. They have consistently provided courteous, competent and hassle free service. The cars are fabulous to begin with but if there is ever a problem they just simply take care of it without any arm twisting on my part. It is a pleasure and a refreshing experience dealing with McDermott Lexus. It restores my faith that "Customer Service" is still alive and well. 

BENTZBA's profile image
11 years ago

Managing Director Tanya always makes the service experience pleasant and painless and the valet service is invaluable for busy people with only one car. Thanks for the opportunity to comment. 

AlJ1's profile image
11 years ago

Great Experience at McDermott Lexus We just purchased a new Lexus SUV at McDermott Lexus and the total experience couldn't have been better. Our salesman was Terry McDermott and he was great. Terry is patient, knowledgable and personable. There were no high pressure tactics and Terry explained all the car's features and the rationale for price and our trade in value in a calm, professional manner. I highly recommend Terry and the team at McDermott Lexus. 

JAVincze's profile image
11 years ago

Great all around We continue to go to LEXUS -- just because they are the best. OK you want more and I am not sure why -- some of the finest testimonials are the Shortest Justy Plan the BEST and Greatest Why do you make it SOooo hard to submit a REVIEW !!! :-( 

VincentMarchesi's profile image
VincentMarchesi 
11 years ago

McDermott Lexus is still the best auto dealer ever This company is very well managed and each sector provides quality and friendly service. Doreen Knight has a rare combination of skills. She knows the product she is selling and has a winning personality. She has a caring, no-nonsence manner that inspires great confidence.This combined with the quality of the Lexus cars will keep me a life-long customer 

Jerriemarc's profile image
Jerriemarc 
11 years ago

Collision Service Manager. Service consultant Excellent experience and was completely satisfied. Best service experience I have ever had. Very knowledgable and friendly service consultant . Will request her in the future. Highly recommend. Quality work performed. 

andymandy's profile image
andymandy 
11 years ago

First Lexus Service This was the first service for my Lexus 350. Kamran Moody picked up the car from my house, left me a loaner vehicle and had my car delivered back to me a few hours later, serviced and perfectly cleaned and looking like new. I could not wish for, or imagine, more professional or more excellent service. 

Len300's profile image
11 years ago

Done with Lexus This was my second try at getting a Lexus and felt I was being taken advantage of on price. Dealer didn't want to negotiate much and not very accommodating. Going to try Mercedes 

Frequently asked questions about David McDermott Lexus of New Haven

How is David McDermott Lexus of New Haven rated?

David McDermott Lexus of New Haven has a 4.7 star rating with 1,661 reviews. 

When is David McDermott Lexus of New Haven open?

David McDermott Lexus of New Haven is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com