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DARCARS Honda
- Car Dealers
- Bowie, MD
About this business
DARCARS Automotive represents 40 franchises in 30 showrooms in MD, VA, FL, NJ, CT, & NY. We're Open & ready to serve you in-store, online & at home. DARCARS Honda strives to give you an ideal vehicle shopping experience throughout the process. Whether you're looking for a brand-new Honda or a Certified Pre-Owned vehicle, we've got you covered!
Location details
2260 Crain Hwy, Bowie, MD, 20716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 p.m. to Midnight |
No customer service at all. !!!! Phone numbers not working. No help in the show room. Will not recommend that store...
Business response:
Dear Lena, Thank you for your feedback and bringing this to our attention. If you’re open to discussing this further, please call us at 800-327-2277 or email us at customerrelations@darcars.com. We would love to make things right if you give us another chance. Thank you, DARCARS Customer Relations
Horrible service!!! sales rep doesnt respond, no ones aswers phone. You need to be customer oriented and make sure that phone lines is working.
This place is awful. Not to mention the manager Lyle told me he “could not help me” with my issue that I was trying to address with him but also proceeded to tell me “it’s your problem not mine”. I’ve never been treated so poorly as a repeated paying customer. I’ll take my services elsewhere.
Business response:
Marjorie, your review is very concerning to us. We would appreciate if you would contact our customer care team by calling 800.327.2277 or customerrelations@darcars.com, to speak to us about your experience. DARCARS Customer Relations
I’ve been sitting at the dealership for 2.5 hrs for a scheduled oil/wheel rotation. This is way too long to wait for these two services. Way too long.
Business response:
Thank you for bringing this to our attention. We are troubled to learn of your displeasure with any wait time that was longer than anticipated. Please know as our customer, we value your feedback and would like to connect with you to best resolve your concerns. We can be reached at customerrelations@darcars.com or 800-327-2277 if you would like additional assistance. DARCARS Customer Relations
John, the manager the saleswoman said was supposed to be in at 9am for an appointment, still didn’t show up by 10am. They don’t seem to have a conscience about wasting people’s work mornings, nor do they seem to need to sell cars.
Dropped my car off on 7/20, can't get anyone on the phone to get an update. I came by on 8/1 requesting an update and they not only hadn't repaired my car yet, they hadn't even ordered the part. This is despite me contacting Honda's corporate office and working with the district case manager to get in contact with Lyle the Darcars Honda Service Manager, Lyle on 7/30. Now we still don't have our car back and we still can't get anyone on the phone and now I have to drive back up there for more disappointment. We just want our ... read more
Talked to a salesman and test drove a car. Really liked it. Few questions to the manager who said he would call me . It's been 5 days and no one has called me. Wife and I have taken our business to another dealership.
Business response:
Dear Lance, Thank you for your feedback. We are sorry to learn about this. We can be reached at customerrelations@darcars.com or 800-327-2277 if you would like to discuss any other details. Thank you, DARCARS Customer Relations
RecommendedI just bought my second vehicle, my sales rep ifiok is absolutely amazing before I even arrive he already had a vehicle picked for me based off my choice from 4 years ago when he was my sales rep as well. I had been looking for a vehicle for a while as my 2011 civic had very high mileage and the maintenance cost was starting to get above my budget, ifiok understood where I was coming from and made sure I did not leave without a vehicle that I loved. I have had the vehicle for about 3 weeks now and I had brought some small is... read more
Business response:
Thank you for your wonderful review, Jennifer! And thank you for your loyalty. It means so much to us. Congratulations on your new vehicle. We look forward to seeing you again. DARCARS Customer Relations
The best ever auto buying experience I’ve had. From The super great salesman Iffy to Oscar in finance. And the others as a team that worked with us on our purchases. I would recommend this place to anyone. I give them a 💯 on all aspects of this sale.
Frequently asked questions about DARCARS Honda
How is DARCARS Honda rated?
DARCARS Honda has a 4.2 star rating with 2,443 reviews.
When is DARCARS Honda open?
DARCARS Honda is closed now. It will open at 9:00 a.m.
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