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CWS Apartment Homes

3.3

About this business

Location details

9606 North Mopac Expressway, Ste 500, Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.3190 reviews
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Staci Mahan's profile image
Staci Mahan 
recommend  Recommended
4 years ago

Just moved in and couldn't be happier! The ladies in the office are friendly/professional (and dress amazing!). The service team is quick too. Happy to call this home. 

Business response:

Hello Staci – Welcome Home to Alante at the Islands! Thank you for taking the time to share this recommendation! As a team, we strive to provide great customer service and we are glad to hear that your experience with us has been top-notch! If there's anything we can do to enhance your living experience with us, please don't hesitate to reach out! Thank you, Emily at CWS Customer Care 

Denise Evans's profile image
Denise Evans 
recommend  Recommended
4 years ago

I recently had a self guided tour and felt welcomed and relaxed with Angela. I looked forward to my new home in March. 

Business response:

Hi Denise - Thank you for sharing this great review! We’re so happy to hear that you had an outstanding experience visiting Marquis at Caprock Canyon and have chosen to join our community! If you have any questions ahead of move-in, please give us a call and we would be happy to help! Thank you, Emily at CWS Customer Care 

Vanessa Cisneros's profile image
Vanessa Cisneros 
recommend  Recommended
4 years ago

The only positive experience has been with the maintenance team, who is always willing to help and make the community a better place. With that said, Burnet has the potential to be a great complex with nice amenities, and friendly neighbors. 

Makale Hughes's profile image
Makale Hughes 
recommend  Recommended
4 years ago

Perfect location! Not directly in middle of downtown Austin but still close by enought to drive into town without it being a hassle, right off of 2 main high ways makes it easy to go any direction in North Austin and close to many shopping areas such as the domain and the arboretum. 

Business response:

Hi Makale, We appreciate you for sharing this wonderful feedback! We are so happy to hear that you love our community's location! Please let us know if there is anything we can do to improve your experience. Thank you, Emily at CWS Customer Care 

Kevin Pham's profile image
Kevin Pham 
4 years ago

So I've been living here since August 2020. I've managed to use the gym twice. What they don't tell you is that the gyms and all amenities are only open when the front office is open and closed on Sunday... So if you work or go to school from 10-6 count using the gym or any amenities out.... They put key fobs on the gym doors but these are just for show. Your fob will not work on it. 

Business response:

Hello Kevin - We appreciate you taking the time to provide our team with this feedback. We understand that that amenity closures and partial reopenings due to COVID-19 are frustrating, but our policies have always aimed to protect the health and safety of our community. Amenities are only open during business hours so our team can properly sanitize them throughout the day, and under normal circumstances residents can use the facilities 24/7. We are disappointed to hear this policy came as surprise as we explain these all COV... read more

Jacob Eggleston's profile image
Jacob Eggleston 
recommend  Recommended
4 years ago

A really great property in west campus. The maintenance is always very quick as well, Cesar is always very professional and polite! Would definitely recommend this property 

Business response:

Hi Jacob - Thank you for recommending our community! We strive to provide great customer service here at Regents West Campus and we are glad to hear that our team has been so helpful! If there's anything we can do to enhance your living experience with us, please don't hesitate to reach out! Thank you, Emily at CWS Customer Care 

Julianna Fisher's profile image
Julianna Fisher 
recommend  Recommended
4 years ago

After checking out several apartments in the Sugar Land area, my husband and I finally had the pleasure of visiting the Marquis at Sugar Land. We were immediately sold on renting at these apartments after speaking with the friendly and hospitable staff. After being at the apartment for a year, we even consider many of the staff members as our friends! All of our maintenance requests were completed within 24 hours. When we faced minor problems with our refrigerator and then the washing machine, the maintenance immediately cam... read more

Business response:

Hi Julianna - Thank you so much for sharing this recommendation of our community! As a team, we strive to provide great customer service and we are glad to hear that we've been able to do this for you! If there's anything we can do to enhance your living experience with us, please don't hesitate to reach out! Thank you, Emily at CWS Customer Care 

Alisa Dzaferagic's profile image
Alisa Dzaferagic 
recommend  Recommended
4 years ago

Best place in town, I love my new home 

Business response:

Hello Alisa – Welcome Home to Marq West Seattle! Thank you for taking the time to share this recommendation! As a team, we strive to provide great customer service and we are glad to hear that your experience with us has been top-notch! If there's anything we can do to enhance your living experience with us, please don't hesitate to reach out! Thank you, Emily at CWS Customer Care 

Liz Abrams's profile image
Liz Abrams 
recommend  Recommended
4 years ago

fantastic place! amazing staff 

Frequently asked questions about CWS Apartment Homes

How is CWS Apartment Homes rated?

CWS Apartment Homes has a 3.3 star rating with 190 reviews. 

When is CWS Apartment Homes open?

CWS Apartment Homes is closed now. It will open tomorrow at 8:30 a.m. 

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