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Cullman Electric Cooperative

3.4

About this business

Founded in 1936, Cullman Electric Cooperative is a nonprofit electric membership representing four counties in northern Alabama. It is committed to providing service for more than 36,000 customers and is owned by its members. Cullman Electric Cooperative integrated an interactive voice response unit that assists it members in obtaining information relating to their account, reporting outages and providing customer service to its members. This system requires that remote offices be connected to its main location to appear as ... read more

Location details

1749 Eva Rd NE, Cullman, AL, 35055, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4322 reviews
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Laura Mays's profile image
Laura Mays 
6 years ago

Thank you to the unsung hero’s that worked late tonight away from their families to make sure my family had power after all of the storms! Thank you so much! 

Business response:

Thank you Laura! 

Drew Herring's profile image
Drew Herring 
6 years ago

Great customer service! Had a power outage after hours, made a report, and was up and running within a couple hours. 

Business response:

Thank you, Drew, for the 5 star review! 

April Parr's profile image
April Parr 
6 years ago

My husband used the kiosk to pay our bill and it gave him the incorrect amount and claimed we paid the whole bill. Now we're being told we haven't paid since January and our power is being threatened. 

Delwin Burdette's profile image
Delwin Burdette 
6 years ago

Business response:

Thanks Delwin for the 5 star review! 

Jeannie Guthery's profile image
Jeannie Guthery 
6 years ago

Thank you. Power went out and you had it back on in under 30 minutes 

Business response:

Thank you Jeannie for the 5-star review. Glad to hear the power was able to be restored quickly! Stay warm! 

Robert R Taylor Jr.'s profile image
Robert R Taylor Jr. 
6 years ago
Pattye Glass Purcell's profile image
Pattye Glass Purcell 
6 years ago

Even in this cold weather they came out and restored power this morning. Thank you for all the work you do. 

Business response:

Thanks Pattye for the 5-star review! We'll share your comments with this morning's crew! Stay warm today! 

Sarah Morrow's profile image
Sarah Morrow 
6 years ago

The power was out here in Hanceville and I called the report it and they got it fixed very quickly for us thank you guys for all your hard work 

Business response:

Thanks Sarah for the 5 star review! 

John Johnsey's profile image
John Johnsey 
6 years ago

I was about to make coffee this morn and bam power flickered 4 times and was gone knowing most everyone was asleep I called in. Less than 2 or right at 2 hours later crews were on the scene. Now I know some people arent back on but i had my morning coffee hot out the keurig. Good job CEC. 

Business response:

Thank you John! 

Frequently asked questions about Cullman Electric Cooperative

How is Cullman Electric Cooperative rated?

Cullman Electric Cooperative has a 3.4 star rating with 322 reviews. 

When is Cullman Electric Cooperative open?

Cullman Electric Cooperative is open now. It will close at 6:00 p.m.  

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