Cullman Electric Cooperative's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Cullman Electric Cooperative

3.4

About this business

Founded in 1936, Cullman Electric Cooperative is a nonprofit electric membership representing four counties in northern Alabama. It is committed to providing service for more than 36,000 customers and is owned by its members. Cullman Electric Cooperative integrated an interactive voice response unit that assists it members in obtaining information relating to their account, reporting outages and providing customer service to its members. This system requires that remote offices be connected to its main location to appear as ... read more

Location details

1749 Eva Rd NE, Cullman, AL, 35055, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4322 reviews
Select a rating
Tomika Woods's profile image
Tomika Woods 
7 years ago

Out of power 4218 county Road 1069 vinemont Al 35179 

Carolyn Brewer Harris's profile image
Carolyn Brewer Harris 
7 years ago
Vicki Knight's profile image
Vicki Knight 
7 years ago
Rose Rodriguez Bell's profile image
Rose Rodriguez Bell 
7 years ago

The Service Men are great! The office personnel need to learn to be personable and efficient to expedite the lines that are always in there every time I have been inside. They neither smile nor greet their customers. They lack in manners and true customer service or presentation as they smack their gum talking to customers. � Really need to class up the Office Personnel. 

Shirley Voegele's profile image
Shirley Voegele 
7 years ago
Rex Morningside's profile image
Rex Morningside 
8 years ago

I have only been a customer for three years now. In that time, our electricity has been out 7 times. That is more times than I recall EVER having my electricity go out, much less in one location. BTW, I am not counting times the electricity has been out due to storms. A real infrastructure improvement is due. 

Business response:

Hello Rex, we want to apologize for your experience noted in this review. We hope your more recent experiences have been positive and you’ve noticed the changes we’ve implemented. Please let us know! We are striving to improve and your feedback is appreciated. If you would like to discuss it further, call our Member Services Manager at 256-737-3200. 

Tracey N Karen's profile image
Tracey N Karen 
8 years ago
Crystal Taylor's profile image
Crystal Taylor 
8 years ago

Our service has been off 9 times in the last 10 weeks, please make the people south of arley a priority. Thank you. 

Business response:

Hello Crystal, we want to apologize for your experience noted in this review. We hope your more recent experiences have been positive and you’ve noticed the changes we’ve implemented. Please let us know! We are striving to improve and your feedback is appreciated. If you would like to discuss it further, call our Member Services Manager at 256-737-3200. 

Christie Prestidge's profile image
Christie Prestidge 
8 years ago

CROOKS!!!! They took over $100.00 for one day! I can have every light on run all appliances and never been over $30.00! What the hell! 

Frequently asked questions about Cullman Electric Cooperative

How is Cullman Electric Cooperative rated?

Cullman Electric Cooperative has a 3.4 star rating with 322 reviews. 

When is Cullman Electric Cooperative open?

Cullman Electric Cooperative is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com