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Since 1965 Crystal Heating & Cooling, a factory-authorized Carrier dealer, has served St. Louis metropolitan residential and commercial customers with the best HVAC products and service in the industry. We consistently solve problems & exceed expectations, whether a quick tune-up or an entirely new system, we'll take care of you. Emergencies will be handled swiftly & efficiently. We're "The Fleet That Can't Be Beat." Your comfort is our top priority, day & night. Schedule a free consultation today and make sure to check out ... read more
3 Cave Industrial Dr, Festus, MO, 63028, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We have use the services from Crystal Heating & Cooling for over 30 years and have been pleased with the service. We have had service tech Darren H. in the past and have been pleased with his service. We just had a new tech Will L. and was very pleased on how thorough that he was. He was professional and courteous.
Business response:
Rick Edwards Thank you for the recommendation! We appreciate the feedback, and will let Darren and Will know they did a great job.
I had Crystal Heating and Cooling out last week to service my AC. Had to call them back out again today a week later for something unrelated on the outside unit. They were able to send a technician out who was in the area and he was here within an hour or so after calling. Very prompt service on such short notice. Will Lewis was the technician sent out, and like the previous technician, he was very helpful and friendly and knew his stuff. Once again, great work by the technician and I appreciated all the helpful advice and s... read more
Business response:
Ted Woeber Thanks for the recommendation! We appreciate the detailed review - and we'll be sure to let Will know he did a great job!
Outstanding customer service by the technician, Will. He had the part needed in his truck and had the unit up and running in just a few minutes. He was efficient, knowledgeable and friendly, even though he was working in the rain!
We recently had the annual checkup of our 22 year old A/C system. Upon doing so we couldn't have been more pleased with the technician Ronnie S. who was extremely knowledgeable and informative about how we could get the best performance in the future from our unit. We were quite impressed with his thoroughness as he went about testing the various aspects of the unit and the effort he expended in making sure everything was operating properly . Ronnie S. truly did an exceptional job and we would prefer that in the future he be... read more
Customer service is great! They are very quick to come out and service our system. Our A/C went out on Sunday night and they were out on Monday afternoon to diagnose the problem. Had to order a part, but they came out as soon as the part arrived to fix it.
Great service, great Technicians! A total honest company!
Tech came out and had me going in minutes.
The employee, Cary was very helpful and even explained the problem and what he needed to do. He did a wonderful job on the ac.
Great customer service, timely appts, on time and friendly!
Crystal Heating & Cooling has a 4.9 star rating with 2,837 reviews.
Crystal Heating & Cooling is open now. It will close at 5:00 p.m.
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