Crystal Heating & Cooling's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Crystal Heating & Cooling

4.9

About this business

Since 1965 Crystal Heating & Cooling, a factory-authorized Carrier dealer, has served St. Louis metropolitan residential and commercial customers with the best HVAC products and service in the industry. We consistently solve problems & exceed expectations, whether a quick tune-up or an entirely new system, we'll take care of you. Emergencies will be handled swiftly & efficiently. We're "The Fleet That Can't Be Beat." Your comfort is our top priority, day & night. Schedule a free consultation today and make sure to check out ... read more

Location details

3 Cave Industrial Dr, Festus, MO, 63028, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,837 reviews
Select a rating
Rick Edwards's profile image
Rick Edwards 
recommend  Recommended
5 years ago

We have use the services from Crystal Heating & Cooling for over 30 years and have been pleased with the service. We have had service tech Darren H. in the past and have been pleased with his service. We just had a new tech Will L. and was very pleased on how thorough that he was. He was professional and courteous. 

Business response:

Rick Edwards Thank you for the recommendation! We appreciate the feedback, and will let Darren and Will know they did a great job. 

Ted Woeber's profile image
Ted Woeber 
recommend  Recommended
5 years ago

I had Crystal Heating and Cooling out last week to service my AC. Had to call them back out again today a week later for something unrelated on the outside unit. They were able to send a technician out who was in the area and he was here within an hour or so after calling. Very prompt service on such short notice. Will Lewis was the technician sent out, and like the previous technician, he was very helpful and friendly and knew his stuff. Once again, great work by the technician and I appreciated all the helpful advice and s... read more

Business response:

Ted Woeber Thanks for the recommendation! We appreciate the detailed review - and we'll be sure to let Will know he did a great job! 

Loreen Grable's profile image
Loreen Grable 
recommend  Recommended
5 years ago

Outstanding customer service by the technician, Will. He had the part needed in his truck and had the unit up and running in just a few minutes. He was efficient, knowledgeable and friendly, even though he was working in the rain! 

Kathleen Grana Courtney's profile image
Kathleen Grana Courtney 
recommend  Recommended
5 years ago

We recently had the annual checkup of our 22 year old A/C system. Upon doing so we couldn't have been more pleased with the technician Ronnie S. who was extremely knowledgeable and informative about how we could get the best performance in the future from our unit. We were quite impressed with his thoroughness as he went about testing the various aspects of the unit and the effort he expended in making sure everything was operating properly . Ronnie S. truly did an exceptional job and we would prefer that in the future he be... read more

Maria E. Barnes's profile image
Maria E. Barnes 
recommend  Recommended
5 years ago

Customer service is great! They are very quick to come out and service our system. Our A/C went out on Sunday night and they were out on Monday afternoon to diagnose the problem. Had to order a part, but they came out as soon as the part arrived to fix it. 

Ralph Brown's profile image
Ralph Brown 
recommend  Recommended
5 years ago

Great service, great Technicians! A total honest company! 

Gil Kennon's profile image
Gil Kennon 
recommend  Recommended
5 years ago

Tech came out and had me going in minutes. 

Glenda Pulley's profile image
Glenda Pulley 
recommend  Recommended
5 years ago

The employee, Cary was very helpful and even explained the problem and what he needed to do. He did a wonderful job on the ac. 

Cheryl Dilg Havlin's profile image
Cheryl Dilg Havlin 
recommend  Recommended
5 years ago

Great customer service, timely appts, on time and friendly! 

Frequently asked questions about Crystal Heating & Cooling

How is Crystal Heating & Cooling rated?

Crystal Heating & Cooling has a 4.9 star rating with 2,837 reviews. 

When is Crystal Heating & Cooling open?

Crystal Heating & Cooling is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com