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Crystal Heating & Cooling

4.9

About this business

Since 1965 Crystal Heating & Cooling, a factory-authorized Carrier dealer, has served St. Louis metropolitan residential and commercial customers with the best HVAC products and service in the industry. We consistently solve problems & exceed expectations, whether a quick tune-up or an entirely new system, we'll take care of you. Emergencies will be handled swiftly & efficiently. We're "The Fleet That Can't Be Beat." Your comfort is our top priority, day & night. Schedule a free consultation today and make sure to check out ... read more

Location details

3 Cave Industrial Dr, Festus, MO, 63028, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,837 reviews
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Jessica Christopher's profile image
Jessica Christopher 
recommend  Recommended
6 years ago

My husband Randy and I think they did an awesome job! We would recommend them to our friends 

Dawn Jaco's profile image
Dawn Jaco 
recommend  Recommended
6 years ago

Joe Knowles is by far one of the greatest employees they have. He was so very helpful in getting our air conditioner up and running again. Answered all of our questions. I know that I drove Dewayne and Gayle crazy with all of my phone calls but they were great at helping us out. Thank you guys. 

Phil Luecke's profile image
Phil Luecke 
recommend  Recommended
6 years ago

Crystal Heating and Cooling has always been a great company to work with. Flexibility in scheduling and always on time. That is very hard to find in a company any more. Our technician today was Darren H. One of the best guys out there. Professional, courteous, a great personality and a TON of knowledge. Darren is a primary reason that I buy an annual contract with Crystal. It is nice knowing that they will come out regularly and check on my systems to keep from having any big issues pop up. I am very comfortable with all of ... read more

Alice Jane Buehler's profile image
Alice Jane Buehler 
6 years ago

I have used Crystal Heating for over 35 years because they are dependable, courteous, professional, on time, and competitive pricing of products and service. They have professionally installed three heat pump/ cooling systems and I have been pleased with the cost of operating heat pump systems. The office staff is always courteous and helpful. Most recently Mark completed my spring checkup and did a great job! I have also had excellent service from Darren. I would recommend Crystal for all your heating and cooling needs! 

Mary Skaggs's profile image
Mary Skaggs 
recommend  Recommended
6 years ago

Darren H. was our Service Technician. This wasn't the first time Darren serviced our air conditioner/furnace. As usual, Darren was professional. He always has shown respect and taken the time to explain any services performed and why the procedure was necessary. Not only does he communicate well, he also leaves instructions, asks if I have questions and does a thorough service. I highly recommend Darren H. I've been a customer with Crystal Heating & Cooling for many years. I continue to take advantage of the semiannual maint... read more

Bob LaPlant's profile image
Bob LaPlant 
recommend  Recommended
6 years ago

Called made appointment for the next day Cary J came by checked the a/c made the repair everything ok. 

Pam Miner's profile image
Pam Miner 
recommend  Recommended
6 years ago

I didn't think it was possible in this day and age of lackluster service, but Darren proved that good service is still to be had. On time, friendly, thorough...what more can I say. Good job. He (and Gary) are assets to the business. 

Diane Mills Ely's profile image
Diane Mills Ely 
6 years ago

Our furnace unit went out and we called Crystal Heating and cooling and were scheduled the very next morning.(fast) Chris S. arrived right on time. He removed the old unit and replaced our new unit and he done a fantastic job!! Chris S was courteous, friendly, pleasant, and very informant as to how our system operated. He was non-stop in working hard to make sure our system was installed properly and it was a beautiful job well done!! Chris cleaned up the area, when he was through in which I was very impressed!! Another gent... read more

Mary Mc Culloch Glore's profile image
Mary Mc Culloch Glore 
recommend  Recommended
6 years ago

I have had Crystal Heating and Cooling service my furnace and air for many years. In 2016 it was time to replace my 25 year old air and furnance. They gave me a competitive price and replaced both units in 1 day. I also have the yearly service where they check both units twice a year. Cary J provided that service today. Thank you Cary for a job well done. 

Frequently asked questions about Crystal Heating & Cooling

How is Crystal Heating & Cooling rated?

Crystal Heating & Cooling has a 4.9 star rating with 2,837 reviews. 

When is Crystal Heating & Cooling open?

Crystal Heating & Cooling is open now. It will close at 5:00 p.m.  

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